"If you’ve ever reached out to Sirius’s customer service, you’ll want to jump off the highest bridge in your neighborhood, it’s that bad." SO true! You've summed up Sirius customer service precisely. Personally, I think they should outsource their CS to trained monkeys. They would do a much better job.
BTW, I'm having the same problem with Pandora on my phone switching constantly to offline mode. My offline mode switch is turned to off. Hmmmm.....
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