Pandora seems like a hot mess at the moment. I opened 4 support tickets in as many days, for various things not working correctly, including receiving ads on a Premium subscription account. I can't even get to this community forum via their direct link as I get an "auth token invalidated" error message. I have to use Google Search to get to this community forum! That would be the fifth bug/ticket but I'm done, so I'm not going to open it. They said "they're working on it" re. my casting ticket. It's ticket# 03994514, in case anyone in the future wants to reference it. Good luck!
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Yeah, did some more searching while I was opening a trouble ticket with support. I ended up linking them to 4 of the long threads about this problem that they haven't fixed for 1+ years. Support asked me the usual stuff: are you on wifi? did you reboot your router? did you reboot your casting device? did you factory default your casting device? did you force close the pandora app? are you on the latest pandora app version? What is your phone model, software version, carrier, blah blah blah. Useless. I already supplied them all the info they needed in the original contact. But I dutifully answered all their questions, waiting on third response now. But it's too late. After I saw that so many people were having casting problems for so long, I bailed. My poor kids will stay on Pandora free with ads since I can't get their under-13 accounts to work on Spotify. But my wife and I have switched to a Spotify family plan now. I subscribed to Pandora One for years, and moved to Google Play Music after Pandora had become stagnant and not updated their streaming quality, etc. After the demise of GPM I moved to Deezer since the under-13 accounts won't work with YouTube Music (among other issues I had with YTM). But Deezer is so slow and also has casting bugs (although not nearly as severe as Pandora). Spotify just works perfectly with everything, and is fast, and sounds great; if only they supported under-13 accounts properly (without their awful kid mode). Oh well, Pandora's loss. As my kids turn 13 I'll add them to my Spotify plan, and then Pandora won't even get the ad revenue.
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Is anyone at Pandora aware that casting from the app on Android is broken?
I have tried from a Pixel 4a and Pixel 6 Pro.
I have tried to Nest Hub (2nd gen), Google Home, and Chromecast Ultra.
I have tried on two separate networks using different Internet providers.
After selecting the target device, I hear the chime on the target device, and then immediately afterward the app shows a toast: "Your session with device has ended." The playback is left in a stuck state where the play/pause button is grayed out.
One of the reasons I left Deezer was that their casting support was downright awful. Is Pandora even worse?
I can't cast to any devices. I have tried Nest Hub (2nd gen), Google Home, and Chromecast Ultra. I have tried from Pixel 4a and Pixel 6 Pro. I have tried on two different networks with different ISPs.
I have a Premium subscrption.
One of the reasons I left Deezer was because of their awful cast support. Is Pandora worse? Sigh.
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