Birthdate invalid when signing up

[Randy_Belcher]

When I try and put my birth date it says its invalad, can anyone help?

mod edit: format and title for clarity 

[TannerPandora · Accepted solution]

Hi @Randy_Belcher Try entering just your birth year (e.g., 1975); do not include the month or day of your birthdate.

Thanks for posting to community! 

[Carreon_family1]

What format do you to put your birthday in

[AlyssaPandora]

Hey, @Carreon_family1. 👋

I moved your post over to this thread to keep the community organized.

After checking in with our User Support team, it appears that you already have a Pandora account.

++

For all new accounts:

You would just need to enter your birth year only as @TannerPandora posted above -- do not include the month or day of your birthdate.

Let us know if you have any additional questions. 🎶

[Dom215]

How do you post your birthday in the required field

[AdamPandora]

@Dom215 I moved your post to this thread to keep the community organized.

Try entering just your birth year (e.g., 1975); do not include the month or day of your birthdate.

Let me know if this helps.

[bevs55]

checking if it works

[AdamPandora]

@bevs55 Sounds good - let me know if you run into any issues with this.

[donmeyers]

I had the same problem. It asks for the "Birth Year" not birth date. Thanks

[supermansmom1]

Thank you so much. It worked

[supermansmom1]

I would like to do your survey

[supermansmom1]

hanks Randy

[AdamPandora]

@supermansmom1 Glad to hear you were able to get your account set up with the correct birth year.

If you'd like to partake in the Community survey, you will need to continue to browse through the Community until it pops up again - unfortunately, there isn't a direct link to it that we can provide.

If you are referring to a different survey, can you please provide me with a little more information about what the survey is about?

Let me know.

[MMARDINI2]

so for example if you were born in 2001 you just put 2001 and thats it, so dont put what mount or what day. 🙂

[AdamPandora]

Exactly, @MMARDINI2. 🎯

Thanks for adding that clarification. 😁

[Sandyrekow]

Thanks Randy, it worked!

[AdamPandora]

Happy to hear that, @Sandyrekow. 😁 

[Redman1957]

Getting a invalid birthday problem when trying to open an account 

[AdamPandora]

@Redman1957 Sorry for the confusion.

Try entering just your birth year (e.g., 1975); do not include the month or day of your birthdate.

Hope this helps. Let me know how it goes.

[cklein]

it is not working with just the year