I am noticing that even when I have Pandora stopped and cleared (not used) it is still running and using up battery. Only way to fix it is to apply a force stop to it. Anyway to get this to stop?
mod edit: changed title for clarity
So, is there a legit fix yet? All I see are basically the same posts. And responses over and over again. No way I'm going to go in and force stop the app every single time. At that point, I will just delete the app honestly.
Hi there, @GRislove2. 👋
Sorry for the continued trouble. I understand how frustrating this can be. In the meantime, I can report your experience over to our engineering team.
It's helpful to know:
Thanks for sharing your feedback and device info. 🎧
Thanks so much for sending over those details, @GRislove2.
Looks like you're on Pandora App version 2112.1. The most current version is 2201.1.
I would recommend updating to the newest version to see if that helps with the battery drain:
Tip: In some cases, you may need to restart your device to update an app.
In the meantime, I can share this with our engineering team on your behalf. 🎧
I'll also chime in and say I'm seeing similar issues to @BugSlayer with my Pixel 5. After launching, the Pandora app is responsible for 25% of my battery use and continues to drain the battery while running in the background. It doesn't appear that simply quitting the app solves the issue. The only way to stop it from draining the phone dry is to force-stop the app or restart my phone.
I'm on AT&T running Pandora version 2203.1 on Android 12.
I've diagnosed it further. When Pandora is launched automatically by the Bluetooth connection with my car stereo, It does not open an app card for Pandora, so there is no way to close Pandora when I exit my car by swiping away the open app card. Closing the playback controls does not close the app. Nor does turning off Bluetooth (which really should be the trigger). Pandora really needs to fix this.
Sorry to hear that this is still happening. Thank you both for those details, @favoritenephew @BugSlayer.
I have shared this with our engineering team for you. 🎧
Having the same issue. Pandora drains my battery after using Android auto. My solutions was to uninstall the app.
Hi there, @Deg. 👋
Sorry to hear that this is also impacting you. I'd still like to report your experience to our engineering team.
Would you mind sharing your device info?
Thanks for your help. 🎧
I have experienced this across at least 2 phones (prior to that I was too unaware to notice or act on such things) and various versions of Android and Pandora.
This string is nearly 3 years old, and you can find many more online. It seems as though Pandora is either not dealing with this, has some surreptitious reason for not fixing it, or just doesn't have the tech to solve it. The discouraging thing is that moderation here will continue to ask people to do the same thing that clearly isn't effective, as this is not a user generated problem. And in any case, after years of this not being fixed, having users force stop after each use is not a reasonable work-around.
While you are probably not in a position to know this, or if you did know, not reveal it, it would be really minimally big of Pandora to just be honest about what is going on. Don't you think?
@Ru2 I definitely understand your frustration.
I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices
If you continue to experience issues, can you send over a bit more info about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Thanks for working with me on this. 🤝
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I agree that this does seem related to android auto. I shut down pandora when I go to bed. When I drive to work I plug the phone into my car and android auto starts up. I'm going to guess it silently opens pandora and never closes it. I havent used pandora since yesterday but it has used 30% of my battery with 7 hours of active use.
Hi, @Zink. 👋
Sorry to hear that. I can share this with our engineering team for you.
It's helpful to know:
Thanks for your help with this. 🎧
I've got a guaranteed fix for this issue which I noticed today on my phone (17% battery usage while not in use). Uninstall Pandora from smart phone, delete Pandora account, and never use Pandora ever again. 👍🏻👍🏻
More than a classic "nuclear" fix, we need a name for this one. I got it, the "super nova" fix!
I ended having to uninstall Pandora on my phone as a result of this as well! @Ru2, did you ever find a solution besides uninstalling the app?
Oddly the behavior is not consistent. I suspect that somewhere between updates to both Android and Pandora app going in and out of sync this problem comes and goes. For now it is gone yay!
Hi @McJamminz 👋
Thanks for reaching out and sorry to hear about the large consumption of battery.
I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices
If you continue to experience issues, can you send over a bit more info about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Thanks for working with me on this.
Hmmm, interesting - I will re-install it to see if removing it and installing it again might get rid of whatever bug caused the issue, haha!