Hey, @High873. 👋
Thanks for letting us know about this.
In the meantime, I've enabled a trace on your Pandora account to better understand what's happening in case we need to share this with our engineering team. I would recommend running through the steps below to see if this helps with the volume issue.
From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):*
Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can check out Google's help page for steps on how to clear space on your device.
Please note that you will be asked to log into your account after completing these steps.
*Pandora Premium and Premium Family listeners may need to re-download some of their offline content after this. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after this, please let us know.
Hi there, @Lilf. 👋
Thanks so much for sharing your experience on the Pandora Community.
I've enabled traces on your Pandora account to better understand what's happening.
For this trace to be useful, we’ll need you to run through our troubleshooting steps once more: Android Troubleshooting
Let me know how it goes and whether this helps with the audio. 🎧