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Android: Receive error message when adding artist to station

stolenname42069
Local Performer

Custom seed station isn't allowing for add/edit variety.

Moderator Edit: Edited title for clarity

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5 Replies

TannerPandora
Moderator
Moderator

Hi @stolenname42069 

Welcome to community!

Could you tell me the name of the station you're having trouble?

In the meantime, please tell me more about your experience:

  • Does the option to add variety not appear?
  • Does it appear, but you're unable to add variety?
  • You're able to add variety, but the selections doesn't save?

Also, can you let me know your Pandora and Android version? Let me know if you need help finding those.

Thanks for the help!


Tanner | Community Moderator

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stolenname42069
Local Performer

Please refer to case 05339748.

 

The option appears and even works for some artists but an alarming number of artists when you click add variety simply return a generic error message. This station is the result of 10 years of carefully curated seeds and Thumbs and not a pre-made genre station.

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AdamPandora
Community Manager
Community Manager

@stolenname42069 It looks like you are having trouble adding artists to your Electronica station.

If you are unable to add an artist to your station as variety and receive an error message, can you please let me know the names of the artists?

Thanks for working with me on this.


Adam | Community Moderator
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stolenname42069
Local Performer

The name of the artist is Sewerslvt.

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TannerPandora
Moderator
Moderator

Hi @stolenname42069 

Just following up with you.

I see from your email case that you're having trouble adding artist to your station(s) on your Android. I can confirm that your experience has been passed along to our engineering team for further review and investigation.

In the meantime, I've gone ahead and added the artist Sewerslvt, to your "Electronica" radio station for you. You should see this artist in your variety now.


Tanner | Community Moderator

>> Help us make a Love Playlist – join the fun!
>> Q: What's your sound color?
>> Follow us on X (formerly Twitter) @PandoraSupport
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