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Offline station disappears

HEIFLER
Local Performer

I have three offline stations but the most popular one disappears from the offline list. Why does this happen on my Android 9 phone? How do I prevent it from happening? I will be dumping my subscription if this is not handled satisfactorily.

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AlyssaPandora
Community Manager
Community Manager

Hey, @HEIFLER. 👋

Is it possible that this might be occurring because there is not enough storage on your device? Pandora will never use the last 500MB of storage on your device, so we will only download as many stations as we can before we hit that limit.

In the meantime, could you share a bit more about what is happening?

  • Do you receive any error messages when this occurs?
  • Which station does this happen with? Does it happen with any of your other offline stations as well?
  • Do you have to re-download the station each time? 

Let me know. 🎧

Alyssa | Community Manager
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