Automotive: Loss of audio in car

[ryanhart]

Pandora successfully connected in car for 5 years. Then suddenly no sound, while car screen shows that the song is playing. The car radio works fine and the car phone calls still work via my iPhone. I’ve tried to check everything, I don’t know what to do.

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @ryanhart! Welcome to community. 👋🏻

Can you let me know a little more about your vehicle and how you're connected?

1. What is the make, model and year of your car?
2. What is the make and model of your phone? 
3. How is your phone connected to your car? (Bluetooth / USB)
4. Are you connected to Android Auto, CarPlay or PandoraLink?

Thanks!

Use your mobile device only when conditions allow and as permitted by applicable law.

[rdskelton]

I have a 2023 Huyndai Tuscon.  My phone is a Moto 5g 2022 and I use Blutooth.

[TannerPandora]

Hi @rdskelton 

Welcome to community!

Sorry for the delay, though it looks like you've reached out to the User Support team for assistance. If your issue has been resolved, feel free to post any steps that you found helpful for other listeners that may have a similar experience.

Thanks for posting!