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CarPlay: Page not loading + unable to control playback

knelson1966
Underground

I uninstalled Pandora and reinstalled it from the app store to version 2411.1. This mostly fixed the problem. However, it reverts to the initial problem sometimes of not loading the page or being able to control the music.

Moderator Edit: Changing title for clarity

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6 Replies

TannerPandora
Moderator
Moderator

Hi @knelson1966 

Glad to hear your experience has improved. To help keeps thinks organized, I moved your post into a new thread since your experience has changed a bit from the original.

Could you tell me more about the page not loading. Do you mean the Recent tab won't load or another page? Can you share a picture of what you're seeing?

For your experience with 'unable to control the music', are the playback controls unresponsive or greyed out?

Thanks!


Tanner | Community Moderator

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knelson1966
Underground

This happens sporadically. When I select a recent station, it does nothing. It is playing, but it does not open the page to allow me to advance to the next song or see the song that is playing. I can select another station, and the music will change to that station, but I will not be able to see or control the station. I can shut off the radio, which may solve the issue until it happens again. This is still frustrating. This type of issue does not happen if I try Spotify or Tidal. I prefer Pandora, though; please fix it.

TannerPandora
Moderator
Moderator

Thanks for the follow up and additional details, @knelson1966.

I've gone ahead and passed this along to our engineering team so that they can further look into what may be happening.

Thanks again for your patience!


Tanner | Community Moderator

>> Help us make a Love Playlist – join the fun!
>> Q: What's your sound color?
>> Follow us on X (formerly Twitter) @PandoraSupport
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tolaudio
Local Performer

Since iOS 18.1 and now 18.2 carplay pandora app is clunky and often the now playing tab wont load. When pandora loada you can click the now playing button up top but it flips back immediately to the recent page and then whenever you click the now playing it does nothing and the recent stations do nothing when you click them although they will start the station

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TannerPandora
Moderator
Moderator

Hi @tolaudio 

Welcome to community!

Sorry to hear your still having trouble with CarPlay. Based on your description it sounds like you're having some loading and playback trouble. Another listener is having a similar experience so I've merged your posts together and passed along your info to our engineering teams for further investigation.

Thanks for letting us know, and thanks for your continued patience!


Tanner | Community Moderator

>> Help us make a Love Playlist – join the fun!
>> Q: What's your sound color?
>> Follow us on X (formerly Twitter) @PandoraSupport
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Udeyhawk
Local Performer

I am having the same experience as tolaudio

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