CarPlay + iOS 18: 'There was a problem loading this content' error message

[Pandora]

Pandora Update (11/22/2024):

We appreciate everyone's patience, and understand that these issues around Apple CarPlay have been frustrating and disruptive to your listening experience in the vehicle. Our engineering teams have been working diligently to resolve this for all impacted listeners.

We're happy to announce that Pandora version 2411.1 for iOS should resolve the following issues with CarPlay:

• Listeners who experience trouble with stations loading in the Recent tab.
• Listeners who experience an error message "There was a problem loading this content".
• Listeners who experience loading issues with songs within a playlist.
• Listeners who experience the screen not automatically transitioning to the Now Playing screen.

We recommend manually updating to the latest version (2411.1) of Pandora by visiting the Apple App Store on your iOS device and using the below steps to update.

How to manually update apps on your iPhone:

• Open the App Store.
• Tap the My Account button or your photo at the top of the screen.
• Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

In some cases you may need to refresh the page in order to see the update. After updating to Pandora version 2411.1, please try Pandora with CarPlay again and let us know if you're still having trouble.

Please use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.

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Pandora Update (10.10.24):

This thread has been specifically created for listeners who report receiving the error message "There was a problem loading this content" when connecting to CarPlay on iOS 18.

If you are receiving this error message, please post your comment within this thread. Comments posted here will be reported to an internal ticket investigated by our engineering team.

In the meantime, we ask that all listeners commenting to keep posts relevant to the thread and help us keep community a welcoming environment for all.

Updates will be posted as they are made available to the community team. Thank you for your continued patience. 

Note: This thread as been accepted as the Solution to mark the CURRENT STATUS AND STEPS. Updates will be provided in this thread as they are made available to the Community Team.

We appreciate your continued patience during this time.

[gphl87]

Cancelled my subscription since there does not seem to be a fix planned. 

[MrsEppy]

Same issue. 2024 Dodge Durango.  Plays my playlists, but no stations…

[KenX]

They are going to lose a lot of customers as it is taking way too long to resolve. Pandora seams to be the only one with the problem.

[tonyc1000]

I recently cancelled Sirius XM because "there are so many good alternatives like Pandora"....Boy, I was wrong..Still having "loading" problem.

[agc428]

To all Drivers... Don't mess with your Phones while driving... some states have Laws about driving and messing with your phone. You could get a ticket, or worse, cause an accident because you were distracted... 

Pandora needs to FIX so we could all be Hands Free and Safe.

[ronf]

Hello

Is anyone working on resolving this issue. I have the same problem now for at least 3 weeks. I have tried many different things to resolve this issue but nothing is working 

[TDavenport]

I was wondering the same thing, seems like Pandora should reach out and let us know they are working on it. I pay for a subscription.
Tami

[Marchman1963]

Same, to all of the above.   I am not so patiently waiting forTHE fix! C’mon Pandora!

[DLR1965]

All, I am thrilled to report that iOS 18.1 fixed the issue for me. I did have to completely log out of Pandora and log back in. I have also canceled my Pandora account and am now listening for free but all of my stations are there, I just have commercials. I will probably go back to being a paid subscriber now that it is working. I am using iPhone 13 in a Mini Cooper. 

[TDavenport]

Hi I updated my iOS and logged out of pandora and it still is giving me the same error
Tami

[Marchman1963]

Sadly, that did not work for me either.

[agc428]

I tried ios-18.1 and it didn't work for me... sorry

[tmyarb4]

My Ford just started this after the last iOS update, 18.1. It takes forever to load, and when it eventually does, the only thing that shows is the channels. When you touch the screen for the channel, neither is it playing nor showing content. I have to pick up my phone to see who the artist is. 

[TDavenport]

There’s a little arrow in the top right of the screen, on mine you can touch that and it will
Play the song.
Tami

[KenX]

Hi Tami

Yes after pressing the triangle you can see the song being played and lately it seam to have improved a bit where the next song plays right after. I am seeing improvement over several days ago. Not perfect as far as it switching to the song automatically but I think they are making progress.
Thanks
Ken’s
Sent from my iPhone

[Kinseycollard]

For Toyota, I have found this temporary solution:

1) On USB, go to the pandora station list screen. Choose your station. 

2) Press the “audio” button on your Toyota stereo

3) Press Apple CarPlay. This will take you to the currently playing song. 

If you leave the screen, you have to do these steps to get back to it. 

[rsscoggins]

Same issue iPhone 16. IOS 18.1 and Pandora 2409.1 Jeep Galdiator uconnect.

i plug in and CarPlay works for everything but Pandora doesn’t show current song on Jeep screen but does on phone.  I can skip forward using phone or steering wheel buttons but not on the touch screen.

get the error message “problem loading content”.  

[Cchrissy]

Error message in CarPlay with Pandora “There was a problem loading this content.”  I tried everything:  resetting my Nissan CarPlay, deleting and reinstalling Pandora App, checking on settings.  Looks like common issue.  I hope to see a software fix soon!! 

[Nynrfan]

I am having trouble loading stations and seeing what’s playing. When I select a station I get unable to load content error message. I am running an iPhone 14 Pro, iOS 18.1, and pandora 2409.1. Any suggestions? I have 2 cars with airplay one is blue tooth and the other is using a cable. I’m having the same issue with both. 

[Nene60]

I have the same error message and I can’t listen to pandora. I have a 2022 Corolla