Pandora not continuing to play after phone call on android

[KLaw37]

I have this same issue when it runs through the Bluetooth in my car and like you I do not have this problem through my earbuds. Unfortunately, Pandora will not restart at all even if I close the app completely and open it up again it won't play at all. So I have to disconnect my Bluetooth and reconnect it or restart my phone for Pandora to play again. It is so frustrating. And just for reference, my vehicle is a 2015 Ford escape with factory stereo. So I definitely think it's Pandora and not an issue with the car or the stereo itself. I have gone through all my settings through Bluetooth, do not disturb, the settings in Pandora and I cannot find a resolution.

Unfortunately, this did not help my situation which is pretty much the same. I have my phone on do not disturb but when I go through my Bluetooth in my car to listen to Pandora and a call comes in it gets rejected but Pandora shuts down and will not restart even if I close the app completely and start again it just won't play. So I have to restart my phone essentially to get it to work again

Moderator Edit: Merged comments

[AdamPandora]

@KLaw37 I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices

If this does not resolve the issue, can you send over a bit more info about your device?

• Model:
• Carrier:
• Android version (Settings > About Phone):
• Build number (Settings > About Phone):
• Android Security Patch Level, if noted on your device (Settings > About Phone):
• Pandora version:
  • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
  • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Does this only happen when connected to bluetooth? If you receive a phone call while not using bluetooth, does the music resume?

Have you identified any other patterns or notable information?

Let me know what you can find out.