Pandora on Chrome constantly switches off one of my playlists to my thumbprint station. Fairly annoying. All software is up to date. (Chrome, Windows 10 64x). This happens completely at random, sometimes it'll be after 1 song, sometimes 2, sometimes 20. But it always ends up switching when it hasn't even gotten through a 1/10th of the playlist.
mod edit: edited title for clarity
Hey, @Psychohamster. 👋
Thanks for reporting your experience. I've enabled a trace on your Pandora account to better understand what's happening.
Do you notice any error messages when this occurs? If so, what exactly does it say?
To clarify, this only happens when you're listening to a playlist? Is it the same playlist or any given playlist?
++
Chrome Troubleshooting:
Here are some standard troubleshooting steps you can try to see if this helps with the issue you're experiencing.
1. Clear Browsing Data (including browsing history, cache and cookies):
2. Bypass the Pop-up Blocker for Pandora:
3. Turn off extensions.
Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them. To do that, go to chrome://extensions/ on your web browser.
4. Allow Pandora within your firewall or antivirus.
If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
5. Try a different browser.
Using a different browser such as Firefox may help.
6. Restart your computer and try Pandora again.
Let me know how it goes. 🎧
Hey, @Psychohamster. 👋
Thanks for reporting your experience. I've enabled a trace on your Pandora account to better understand what's happening.
Do you notice any error messages when this occurs? If so, what exactly does it say?
To clarify, this only happens when you're listening to a playlist? Is it the same playlist or any given playlist?
++
Chrome Troubleshooting:
Here are some standard troubleshooting steps you can try to see if this helps with the issue you're experiencing.
1. Clear Browsing Data (including browsing history, cache and cookies):
2. Bypass the Pop-up Blocker for Pandora:
3. Turn off extensions.
Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them. To do that, go to chrome://extensions/ on your web browser.
4. Allow Pandora within your firewall or antivirus.
If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
5. Try a different browser.
Using a different browser such as Firefox may help.
6. Restart your computer and try Pandora again.
Let me know how it goes. 🎧