I used to be able to thumbs down or say "don't play this song again" or something similar and there's a specific song that keeps coming on that I can't do this for. There is no thumbs up or down. There's nothing but the + sign to add it to my collection, an option to add it to a playlist, an option to start a station (from both the artist and the song), and share.
There are ZERO options if I hate the song and never want to hear it again. I pay for Premium. What's happening? I don't like having music forced down my throat repeatedly when I pay to curate my experience.
mod edit: changed title for clarity
Hey, @kcooper. 👋
Thanks for posting about this, and sorry for the continued trouble.
Could you please send me a screenshot of exactly what you're seeing?
For Windows Computers:
If you have a Windows machine please try using the Snipping Tool. You can find specifics about this tool and how to use it here.
Then attach that screenshot in your next post.
For MAC Computers:
Let me know, and I can take a look. Thanks for your patience in the meantime. 🎧
It looks as if they are just robots mindlessly asking for screenshots rather than bringing back the manual thumbs up/down. I have been trying to delete/ban/block that stupid song "Everybody Loves Me" and nothing works.... I am switching to Spotify.... Goodbye Pandora once golden, now garbage...
Sorry for any confusion. In this instance, we ask for a screenshot so that we can see exactly what you're seeing when you're attempting to edit your thumb feedback. Some listeners may be on a playlist and unable to thumb (since it's not a station).
Banning Songs + Artists:
At this this banning a song / artist isn't a feature of Pandora. However, we do have this existing feature request created by another community member if you're interested in upvoting it: Blocking/Muting Certain Artists / Song Selection Rules
How Thumbs Work:
The way to control your Pandora stations is using Thumbs. When you hear something you like, give it a Thumbs Up. If there's an artist or song you don't like hearing on one of your Pandora stations, make sure to consistently give them Thumbs Down (and no Thumbs Up) on that station. This tells Pandora that you do not wish to hear that artist on that station. Thumb ratings are station-specific.
Pandora Premium subscribers can also create custom playlists in order to have complete control of what they hear on Pandora.
Editing Thumb Feedback on a Station:
If this happened during your current listening session, all you need to do is un-thumb that track.
To do that:
If this happened in a previous session, you'll need to edit that Thumb from the station's detail page.
To do that:
This will take you to a page which shows you information about your personalized station.
If you'd like to edit your station's name or description, click on the small pencil icon to the left of the play button. If you are a Pandora Premium subscriber, click the ellipsis to the right of the play button and select Edit Station. Keep in mind that once you enter "edit station" mode, you'll need to save your changes when you're done.
To delete a Thumbed track, simply roll your cursor over the name of the track to reveal a hidden menu (or click the ellipsis if you are a Pandora Premium subscriber). Select Delete to remove that Thumb from your station.
For more information about how Thumbs work, feel free to check out this helpful article: Thumb Feedback
I hope this is helpful. 🎧