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Web: Shuffle not available

mpopham
Underground

Chrome

Anyone know why its not working ?

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6 Replies

TannerPandora
Moderator
Moderator

Hi @mpopham 

Welcome to community!

Can you tell me more about your experience? Are you not able to shuffle or is clicking on shuffle non-responsive? I checked out shuffle on your account and it appears to be functioning correctly from my end.

Can you let me know the browser you're using and the browser version? Thanks!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

mpopham
Underground
Not sure what was going on, but its showing the Shuffle icon on a blue screen now. Previously it was a red screen that only showed what was being played and without the icon. Thanks for the reply !!

Monte
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TannerPandora
Moderator
Moderator

Hi @mpopham 

Can you share a screenshot of what you're seeing to share here on community! Let me know if you need steps on how to do this.

The best way to include a picture on community is through a web browser. You won't be able to include a screenshot/picture through the email notification you may receive.

In the meantime, can you let me know:

  • Browser name?
  • Browser version?

Do you have the same experience when using another browser?

Thanks!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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mpopham
Underground

Its happened again. Pandora.png

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mpopham
Underground

I logged out, then back in and it works. 

AlyssaPandora
Community Manager
Community Manager

Thanks for confirming! Let us know if anything else pops up, @mpopham

Alyssa | Community Manager
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