Downloading Stations Offline with Plus

[Damaris]

How do I download the stations/music on my phone ?

Moderator Edit: Changed title for clarity

[AlyssaPandora · Accepted solution]

Hey there, @Damaris. 👋

Looks like you're upgraded to Plus.

• For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio and add them to your offline listening stations.
• Both Pandora Plus and Pandora Premium listeners can also switch to Offline Listening at any time, so you can save your data and take the music you love wherever you go.
  

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To listen offline from a mobile device:

• Tap the Profile tab and then the Settings gear in the top right corner.
• Toggle Offline Mode on.
• Once Offline Mode has been enabled, you will see only the content in your collection that has been downloaded for offline listening.

Hope this helps! 🎧

[Hknight1]

How do you download your stations so you can listen to your 4 stations while you're offline.

Moderator Edit: Edited title for clarity

[AdamPandora]

@Hknight1 To listen offline from a mobile device, you can use the following steps:

1. Tap the Profile tab and then the Settings gear in the top right corner.
2. Toggle Offline Mode on.

Once Offline Mode has been enabled, you will see only the content in your collection that has been downloaded for offline listening.

Let me know if you have any trouble with this.

[dphdora]

When I toggle that switch I'm told that my stations have not been downloaded yet. How can I get that download to occur? 

[AdamPandora]

@dphdora Is it possible that this might be occurring because there is not enough storage on your device? Pandora will never use the last 500MB of storage on your device, so we will only download as many stations as we can before we hit that limit.

If it doesn't appear to be storage related, I'd recommend disabling the offline listening feature and re-enabling it, which will reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes.

To do that from a mobile device:

1. Tap the Profile tab and then the Settings gear in the top right corner.
2. Toggle Offline Mode off, and confirm that you'd like to remove the content from your device.
3. Toggle Offline Mode on again, to reset the download process.
4. Keep the Pandora app in the foreground of your device while your offline stations re-download.

If you continue to have trouble, please send over a screenshot showing the status of the downloads:

1. Tap the Profile tab and then the Settings gear in the top right corner.
2. Next select Offline. You should now be able to view a progress bar indicating the current download status.
3. Take a screenshot of what you see here and attach it to your direct reply to this email.

Let me know how it goes.

[pcraig45]

Can I pick which stations to download?

[AdamPandora]

@pcraig45 At this time, Pandora Plus listeners cannot add, delete or swap out which stations will be available for offline listening. We know this is a feature a lot of our listeners would enjoy, so I'll pass this idea onto our product team to consider. 

In the meantime, if you're wanting to have other offline stations available to you, try listening to those other stations more (ones that are currently not on your Offline station list). Since we periodically refresh the stations that are available to you offline (based on your listening habits), we may surprise you with adding them to your list! 

Alternatively, you may consider upgrading to Pandora Premium which allows subscribers to download any station, playlist, album or song in their collection for offline listening.

If you'd like you upgrade to Pandora Premium, you can do so here.

Hope this helps!

[jfosnight]

can music be downloaded?

Moderator Edit: Edited title for clarity

[AdamPandora]

@jfosnight Nice to see you around the Community.

It looks like you are currently upgraded to Pandora Plus.

For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio and add them to your offline listening stations.

If you are looking for a way to download specific songs/albums/etc for Offline Mode, then you would need to upgrade to Pandora Premium in order to do so.

For more info about how Offline Mode, feel free to check out this helpful article: Offline Mode + Downloads

Hope this helps! 🎧

[bryceash4rd]

I have just downloaded the Plus subscription and it won’t let me download my playlist.

[MariaPandora]

Hi @bryceash4rd , welcome to the community!

To keep thinks on order I moved your post to this thread which seems to be related to your question: Pandora Plus: Downloading Offline Stations

Offline Listening is available to Pandora Plus and Pandora Premium subscribers, so that when you lose your mobile connection, you will be switched to one of your offline stations. This way you stay connected to your music without major interruptions.

For Pandora Plus subscribers, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio and add them to your offline listening stations. 

At this time, Pandora Plus listeners cannot add, delete or swap out which stations will be available for offline listening, neither they can download Albums or Playlists, only Stations. 

In the meantime, if you're wanting to have other offline stations available to you, try listening to those other stations more (ones that are currently not on your Offline station list). Since we periodically refresh the stations that are available to you offline (based on your listening habits), we may surprise you with adding them to your list! 

Now, if you are having trouble downloading or seeing your downloaded stations I'd like to ask you a bit more about what you are experiencing.

• Do you have trouble seeing your offline stations when you loose connection?
• Are your stations not downloading a all or just part of them?
• Are they repeating songs?

Let me know.

[ozsi1]

how do I add a offline playlist 

[AdamPandora]

@ozsi1 I moved your post over to this existing thread: Downloading Stations Offline with Plus

Since you are currently upgraded to Pandora Plus, we will automatically choose up to three of your most-listened-to stations along with Thumbprint Radio and add them to your offline listening stations.

To listen offline from a mobile device:

• Tap the Profile tab and then the Settings gear in the top right corner.
• Toggle Offline Mode on.
• Once Offline Mode has been enabled, you will see only the content in your collection that has been downloaded for offline listening.

Hope this helps!