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Podcast: Playback issues

Brittney2
Local Performer

My podcast has recently stopped playing correctly. It will skip to random episodes instead of in order. It will also just not play at all when I press the play button. If i can get it to start playing the next time I try to it will start another episode instead of picking up where I left off. 

Moderator Edit: Changing title for clarity

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6 Replies

TannerPandora
Moderator
Moderator

Hi @Brittney2- welcome to community!

Can you let me know if this happens on a mobile device or web? If you're on mobile, what is the make and model of your device. If you're on web, which browser are you using?

Can you share the name of the Podcast you're having trouble with?

Thanks!


Tanner | Community Moderator

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Brittney2
Local Performer

I am using my iPhone 13 pro and the podcast is Morbid 

graysonawebb
Local Performer

This is happening to me too, on both Morbid and Crime Junkie. I have an iPhone 12 Mini.

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TannerPandora
Moderator
Moderator

Thanks for following up @Brittney2 and thanks for posting @graysonawebb!

I've passed both of your information along to our engineering team for further investigation. We'll be sure to post any updates in this thread as it's made available to us. Thanks for your patience in the meantime!


Tanner | Community Moderator

>> Help us make a Love Playlist – join the fun!
>> Q: What's your sound color?
>> Follow us on X (formerly Twitter) @PandoraSupport
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RCC
Local Performer

I have been having the same problem. It'll buffer, then start over, skip an episode, or sometimes even 2 episodes. I've been listening to Small Town Murder on my Galaxy 22 Ultra.

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AdamPandora
Community Manager
Community Manager

@RCC To clarify, is this only an issue with that specific podcast?

Can you please try streaming a different podcast on your device and verify if you have the same experience?

Also, does this happen with only specific episodes, or any episode you try and play?

Thanks for working with me on this.


Adam | Community Moderator
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