Stations: Tracks/long songs are split up

[BoboSixx]

Pandora used to be good. Now all Pink Floyd songs are cut off before the song ends . Also when I'm listening to a station, Pandora plays songs from other stations. Like I'm listening to Alice& Chains station then a Jonie Mitchel song is played. Completely inappropriate to the station. I think Pandora is using A.I. tech to choose the songs. That removes the human element to song choices. A. I. is bad mojo and should never be used.

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@BoboSixx Nice to see you around the community.

Pink Floyd songs are cut off before they end:

I definitely hear where you are coming from, but we're caught in a complicated set of licensing rules that were designed for the world of pop songs and ignore the realities of how music is presented by the record labels. One rule prevents us from playing a number of consecutive tracks from the same album.

Unfortunately, many labels choose to divide intros (and sometimes longer songs) into separate tracks. We are required to treat each track as a separate "song". The result is as you describe. We're torn between offering portions of fine performances of outstanding music and not offering those works at all.

That being said, you may consider upgrading to Pandora Premium, which allows you to search and play full albums on-demand.

I also recommend upvoting this existing Idea with a ❤️, and leaving a comment with your feedback: Ideas: Play songs that are meant to be together back to back

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Hearing out of place tracks on your station:

I took a look at your account and don't actually see an Alice & Chains station in your collection.

This being said, I'm happy to provide some suggestions on how to get the most out of your stations.

Pandora stations adapt with every song to try to find the right music for you. It does this by using a combination of the detailed information in the Music Genome Project, the station seeds and Thumbs feedback you have given along with feedback given by other listeners under similar conditions.

There are a number of variables that come into play when selecting the next song:

• The complete range of musical attributes for all of the songs we have by the artist you used to create the station. For example, for a station based on Brian Eno, you might hear rock songs and ambient music. You might try creating a station from one of the artist's songs instead (e.g. Lucky Star by Madonna). This should make the station much more specific.

• The type of feedback you've given on the station (all the Thumbs Up and Thumbs Down ratings) and any additional artist or song seeds you've added to the station. Pandora lumps all this together and tries to determine what the best musical match is based on our musical analysis.

To improve your stations, here are a couple of things to try:

1. Thumb down tracks that do not fit. This will prevent that song from playing again, and Pandora will learn more about what you don't want to hear.
2. Make sure each of the thumbs-up you've given fits in with the type of station you are trying to create. If not, then remove that thumbs-up rating from the station page.
3. When listening from a computer, a mobile device or the Sonos app, you can access Pandora Modes to customize your station experience. You can pick different modes like Crowd Faves, Discovery and Deep Cuts.

If you'd like one of our support agents to take a closer look at your station, please contact them directly through our help page here.