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App Won't Load on TV

dsshrout
Local Performer

Why can't I get my Pandora to load on my TV? It was fine yesterday??

 

mod edit: changed title for clarity

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AlyssaPandora
Moderator
Moderator

Hi there, @dsshrout. 👋

To keep the community space organized, I moved your post over to Other Devices. 

Device Details:

Could you share a bit more about your set up and what's happening?

  • What is the make and model of your TV?
  • Which internet / cable service provider do you use?
  • What happens when you attempt to listen?
  • Do you receive any error messages? If so, what does it say?

++

Troubleshooting:

This issue is usually specific to the network you're using to access Pandora, or due to an error on the device itself.

First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

If you're still having the same problem, then please try a few standard network troubleshooting steps:

  • Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
  • Try rebooting your modem and router and restarting the device.
  • Try removing and re-adding the app (if this is possible on your device).

You can also contact the manufacturer directly to troubleshoot your specific device and settings.

Let me know how it goes. 🎧

Alyssa | Community Moderator

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