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Google Devices: Voice commands no longer plays Pandora

Trxe935
Local Performer

All of a sudden, Pandora is not playing on any of my Google devices. I have uninstalled and reinstalled and unplugged and replied, and nothing is happening

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @Trxe935 

Welcome to community!

Can you tell me more about your experience? Are you casting to your Google Home device or using voice commands?

If you're casting, can you let me know the following info:

  • Make and Model:
  • Android OS version:
  • Pandora version:

Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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Trxe935
Local Performer

Voice commands 

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TannerPandora
Moderator
Moderator

@Trxe935 

For clarity, when you give Google a voice command does it acknowledge your command and then nothing happens or does it not acknowledge your request?

The next time you try to play Pandora on your Google Home, and it fails to play correctly, you can file feedback with Google, by saying, "OK Google, file feedback." This will send a diagnostic report to Google.

In the meantime, I can pass this along to our engineering team for further review.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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