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Kindle: Pandora won't open

MusicFanInSC
Opening Act

I have exclusively listened to Pandora for years on my Kindle. For the last several days when I try to open it, it will not open. I have to uninstall the app then reinstall it which means all my downloaded playlists or stations have to be downloaded all over again. If this is what I'm going to have to do all the time then a premium plan is no longer worth paying for. I would hate to start all over on another service but I'm not going to pay for something I can't properly enjoy on the device I always use for music.

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @MusicFanInSC! Sorry to hear you're having trouble with your Kindle.

Could you please send me some more information about your device?

  • Model (e.g. HDX, HD7):
  • System version*:
  • Pandora version**:
  • Are you connected to Wi-Fi or 3G when this is happening?

*To find the system version, swipe down from the top of your screen and select More. From there, select Device, then About, and view the System Version.

Thank you for the help!


Tanner | Community Moderator

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