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Onkyo - No longer connects to Pandora

lmlock
Local Performer

My Onkyo receiver has stopped connecting with Pandora internet radio.  I connected the receiver with a cable to my router and it still will not connect.  The error message is “The server connection could not be established “.  

Moderator Edit: Changing title for clarity

 

 

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1 Solution

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TannerPandora
Moderator
Moderator

Hi @Sundogette! Thanks for posting!

Looks like you've tried some troubleshooting already. I can remove the device association from your Pandora account and have you go through the set-up once again to see if this helps. Other users have mentioned that this has been helpful on various receivers. 

I've gone ahead and removed this association. When it takes affect (this might now happen immediately) you will automatically logged out. Go through the set-up once again and let me know if you're still having trouble. 

Thanks!

Tanner | Community Moderator

- Let's share music in the Playlist Swap

View solution in original post

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7 Replies

AdamPandora
Moderator
Moderator

@lmlock  This issue is usually specific to the network you're using to access Pandora, or due to an error on the device itself.

First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

If you're still having the same problem, then please try a few standard network troubleshooting steps:

  • Try rebooting your modem and router and restarting the device.
  • Try removing and re-adding the app (if this is possible on your device).

You can also contact the manufacturer directly to troubleshoot your specific device and settings.

Hope this helps. Let me know how it goes.

Adam | Community Moderator

Let's share music in the Playlist Swap

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Sundogette
Underground

Having te exact same issue, just started 2 days ago.  Have reset and rebooted modem, checked all hard wired connections.  Checking for firmware updates. Any additional suggestions? 

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TannerPandora
Moderator
Moderator

Hi @Sundogette! Thanks for posting!

Looks like you've tried some troubleshooting already. I can remove the device association from your Pandora account and have you go through the set-up once again to see if this helps. Other users have mentioned that this has been helpful on various receivers. 

I've gone ahead and removed this association. When it takes affect (this might now happen immediately) you will automatically logged out. Go through the set-up once again and let me know if you're still having trouble. 

Thanks!

Tanner | Community Moderator

- Let's share music in the Playlist Swap

View solution in original post

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Sundogette
Underground

Thank you! Problem resolved.

Apologize about the “double post” new to using the support community System.



Regards

TannerPandora
Moderator
Moderator

Awesome, @Sundogette! Glad to hear it. Hope to see you around community. 😃

Tanner | Community Moderator

- Let's share music in the Playlist Swap

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0paco0
Local Performer

I have two Onkyo T-8050 receivers and both stopped connecting to Pandora. Im using hard wired ethernet connection, all other net stations work except Pandora.

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TannerPandora
Moderator
Moderator

Hi @0paco0! Thanks for posting. 

I moved your message over to an existing thread: Onkyo - No longer connects to Pandora

Other listeners have said that removing the device associations from our end and going through the set-up has helped them. I've gone ahead and did this. When it takes affect (this might now happen immediately) you will automatically be logged out.

Once you've gone through the set-up again, let me know if you're still having trouble. 

Tanner | Community Moderator

- Let's share music in the Playlist Swap