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TV - No sound

3320ROSCOE
Local Performer

What's going on You're not helping me at all I have no sound on my Pandora not on my phone I do not listen to music on my phone I'm talking about my sound system with the TV at home please help

Moderator Edit: Changing title for clarity

Labels (1)
3 Replies

TannerPandora
Moderator
Moderator

Hi @3320ROSCOE! Welcome to community.

Can you tell me a little more about your experience?

  • What is the make and model?
  • What happens when you open Pandora?
  • Is there an error message (if yes, what exactly does it say)?


Tanner | Community Moderator
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markalden
Local Performer

No error messages. Just pictures and lyrics, but no sound and no way to contact Pandora to report the issue, unless this is the way to do it. I will be cancelling my subscription tomorrow if I get no help today.  

AdamPandora
Moderator
Moderator

@markalden Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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