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Ad Feedback - Health Ads

CHESCO
Local Performer

does anyone else want to kill themselves from all these skizophrenia adds ?

the only add I get is for schizophrenia, did Pandora buy my medical records? cause I am the Messiah who ever did this is **ahem**ED! 😛 

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

I'm glad you wrote to us about this. We definitely didn't mean to upset or offend you.

Perhaps the best place to start is to tell you that, like virtually all media outlets, the advertising content on Pandora does not represent an endorsement of any kind on our part. We realize the prominent placement of many of our ads may give the impression that Pandora somehow endorses the product, issue, candidate etc., but we do not.

I do apologize that this has made for an unpleasant listening experience. Unfortunately, we're not able to stop these ads from playing. We hope you understand that occasionally there will be ads delivered to a wide audience at the request of the advertiser that may not be relevant or desirable for each listener who receives them.

We recognize that certain material is sensitive ground, and we do our best to balance the needs of our company with the listening experience. Sorry to hear we've missed the mark - I've noted your thoughts about this campaign.

Thanks again for taking time out of your day to write to us. We really appreciate hearing from you.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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7 Replies

Eksha
Underground

[I found this thread by googling "why does pandora play so many schizophrenia ads"] 

Yes, playing ads that are stupid and/or annoying cannot be good for your business.

When an ad comes on that is not annoying and seems to be just 15 seconds long, I'm happy to let it play and sometimes I'll check out the product, but when it repeats something annoying (endless ads about schizophrenia.. **ahem**??) I can hit MUTE in less than 3 seconds and I often forget to unmute, missing the next 10 ads that your advertisers are paying for. When you play an ad that is super freaking Loud, I shut you down instantly. And why do you keep playing inappropriate ED ads with some idiotic moaning porn star when I'm playing music for my little daughter?? If you want to target ads, why not ask me my interests rather than guessing so wrong? Pay attention to the Quality of your ads. Tell your advertisers, if you don't behave like an **ahem** then people will actually listen pretty happily for 15 seconds. 

 

laurenbridges90
Local Performer

So are Pandora's extremely repetitive, annoying, borderline offensive ads a ploy to get people to get so fed up they subscribe? What you're doing is actually alienating your customer base. I hear 4-5 ads telling me to get checked for schizophrenia every time I listen to Pandora. My mental health is phenomenal, though it's none of your business. Do you not think that's offensive?

crottsky
Local Performer

i love pandora, but i keep getting commercials for schizophrenia over, and over, endlessly. is there a way to turn off just that ad, or adds like it? i don't mind ads, but if i didn't have a mental illness before hearing that ad. hearing it repeated endlessly surely will.

iberia2005
Local Performer

oh my God!  same issue!   I can tolerate ads, but this repetitive schizo ad is overwhelming.   I just want it to stop or at least mix it up some.   I can't find a way to "turn off ads like this".   If anyone has a work around, let me know.   I may just have to move over to spotify.

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xophers6
Local Performer

I know I can upgrade to get rid of ads. Normally I don't mind ads. And I'm not speaking pro or anti vaccine, I just want to check out of the mess of a world and listen to music without having to deal with anything covid related. But I'm hammered with vaccine ads. 

Please for the love of God, keep politics, and controversial topics away from Pandora!

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cherry13hannah
Local Performer

Can we not have ads about schizophrenia? Like that kinda rude, I dont want to be chilling and listening to music and then be reminded of lifes **ahem** roll of a mental state I got. 

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AdamPandora
Moderator
Moderator

I'm glad you wrote to us about this. We definitely didn't mean to upset or offend you.

Perhaps the best place to start is to tell you that, like virtually all media outlets, the advertising content on Pandora does not represent an endorsement of any kind on our part. We realize the prominent placement of many of our ads may give the impression that Pandora somehow endorses the product, issue, candidate etc., but we do not.

I do apologize that this has made for an unpleasant listening experience. Unfortunately, we're not able to stop these ads from playing. We hope you understand that occasionally there will be ads delivered to a wide audience at the request of the advertiser that may not be relevant or desirable for each listener who receives them.

We recognize that certain material is sensitive ground, and we do our best to balance the needs of our company with the listening experience. Sorry to hear we've missed the mark - I've noted your thoughts about this campaign.

Thanks again for taking time out of your day to write to us. We really appreciate hearing from you.

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos