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Charged but not upgarded

officemusic12
Local Performer

Hi I upgraded my Pandora account to a Premium Student account. Not only has it charged me twice but the account never upgraded. It's still playing ads and telling me to upgrade even though I already have. I've signed out and signed back in a few times and nothing's changed. 

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AdamPandora
Moderator
Moderator

@officemusic12 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

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