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Double charged

failurite
Local Performer

I have also been getting double charged.  The yearly charge then another 4.24 charge regularly to my apple id.

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7 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @failurite. 👋

Looks like you've reached out to our User Support team via email. Someone will be in touch with you soon to help with the double billing.

Thanks so much for your patience during this process. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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Cobra76
Local Performer

Why am I being billed twice

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AdamPandora
Moderator
Moderator

@Cobra76 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

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Elizabeth_SV
Local Performer

My credit card was charged $164.89 on 9/26 and 10/3 for Pandora Premium after the 60 day trial ended.   Please provide details of refund for duplicate charge.

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AdamPandora
Moderator
Moderator

@Elizabeth_SV I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

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Berry
Local Performer

I have been double charged by Pandora through my Google Pay app. Ever since I have signed up with Pandora they have been charging $10.71 to both my debit card and PayPal account each month.  How can I stop this and get my money back?

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AdamPandora
Moderator
Moderator

@Berry I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

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