Family plan: How do we set up unique accounts?

[TerraM]

We have subscribed to the Pandora Premium Family Plan which allows 6 unique accounts for family to use.  However we don't see how to set up separate unique accounts.  How do we do this?

[AdamPandora · Accepted solution]

@TerraM I'm happy to help with this.

Everyone can set up their new account from either a computer or a mobile device.

How to create a new account on a computer:

In order to create an account from your computer, please go to pandora.com.

1. Click Sign Up in the upper right corner.
2. Enter the required registration information (be sure to enter your birth year and not your entire birth date).
3. Review the Terms of Use and Privacy Policy.
4. Click Sign Up.

How to create a new account on a mobile device:

After installing and launching the Pandora app, select Sign Up. Then fill out the following registration information:

1. Enter the email address you would like to use.
2. Enter a password.
3. Tap Continue to move to the next screen.
4. Enter the required registration information. If you're using an Android device enter birth year only, (e.g., "1975")
5. Review the Terms of Use and Privacy Policy.
6. Tap Finish to complete.

You can then start creating stations by searching for an artist or song title. Let me know if you'd like me to share more tips or have questions about Pandora.

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How to add newly created accounts to your Premium Family plan:

After everyone has successfully created their new accounts on their separate devices, you can then send them invitations to join the plan.

To invite someone to your family plan:

1. Make sure you're logged in with your primary account (the one you used to upgrade to Premium Family);
2. Visit the Subscription section of the account.
3. Select Manage Family to view the main family plan management page;
4. Send a family plan invite to an email address your family member can access, even if it's different from the email address on their Pandora account. (They'll be able to enter the login information for their Pandora account later, even if its under a different email.)
5. Have them open the invite email, and follow the prompts to add their Pandora account to your family plan.

If you run into any issues with this, you can contact our support team directly for further assistance here.

Thanks for being a part of the Community!