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Limit on Premium Access sessions

WockhxrdLA
Local Performer

I was listening to songs, and it said I have hit a temporary limit. My first question is, why are we limited? Second, why does it last a long time?

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Accepted Solutions

AdamPandora
Community Manager
Community Manager

@WockhxrdLA There's a natural tension between valuable ad space and the listening experience.

Because of that, we're actively testing the length of these sessions to provide the best listening experience for everyone. As a result, the average length and availability of your complimentary session may fluctuate.

Due to licensing restrictions, we have to limit the number of Premium Access sessions per person.

If you're hitting a limit, it means you've used quite a few of these sessions lately. We're so glad you're enjoying the extra functionality.

I know that limits like this can be frustrating, so I'll definitely pass along your feedback.

Hope we continue to see you around the community! 


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (10.6.25)

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AdamPandora
Community Manager
Community Manager

@WockhxrdLA There's a natural tension between valuable ad space and the listening experience.

Because of that, we're actively testing the length of these sessions to provide the best listening experience for everyone. As a result, the average length and availability of your complimentary session may fluctuate.

Due to licensing restrictions, we have to limit the number of Premium Access sessions per person.

If you're hitting a limit, it means you've used quite a few of these sessions lately. We're so glad you're enjoying the extra functionality.

I know that limits like this can be frustrating, so I'll definitely pass along your feedback.

Hope we continue to see you around the community! 


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (10.6.25)
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Shadowshot2456
Local Performer

Mine is doing this to

usually I can just watch an ad to get the 30 minutes and whenever it doesn’t work a quick reinstall helps but today whenever I try it states “you have hit your limit of free pandora premium trial” (paraphrasing) and reinstalling doesn’t help

iphone 12 running iOS 18.1.something

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