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Unable to upgrade with Prepaid VISA card

DonavanYancey
Local Performer

I tried using a prepaid visa debit card for premium subscription and it didn't go through. I bought it specifically for this. It said verify. Then punched in same question on Google and it said I was already getting premium but it hasn't started yet. What do I do?

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AdamPandora
Moderator
Moderator

@DonavanYancey I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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