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Upgrading to premium during 30 plus trial

sjdkauai
Local Performer

Will I be charged $5.99 for Plus on the 30th day then an additional $10.99 for Premium if I upgrade to Premium during the 30 day trial period?

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LeonPandora
Moderator
Moderator

Hi @sjdkauai, welcome to Pandora!

If you decide to upgrade to Pandora Premium during your 30 days trial of Pandora Plus, you won't be charged for Plus and Premium.

If you upgrade directly through Google Play, you will immediately be transitioned into Premium, and the unused portion of your current Plus subscription will be applied to that cost.

Once you've used up the remaining value of your most recent Plus subscription, you will be charged for your first month of Premium.

If you have any other questions, please feel free to let us know.

Leon | Community Moderator
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LeonPandora
Moderator
Moderator

Hi @sjdkauai, welcome to Pandora!

If you decide to upgrade to Pandora Premium during your 30 days trial of Pandora Plus, you won't be charged for Plus and Premium.

If you upgrade directly through Google Play, you will immediately be transitioned into Premium, and the unused portion of your current Plus subscription will be applied to that cost.

Once you've used up the remaining value of your most recent Plus subscription, you will be charged for your first month of Premium.

If you have any other questions, please feel free to let us know.

Leon | Community Moderator
Join the discussion in Community Chat
Let's make a playlist together: It's Spooky Season!
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tboyistre34
Local Performer

I went from plus to premium Student..and it says (Your Pandora Premium features will expire on 10/3/2024 and your subscription will automatically renew on 10/3/2024 for Pandora Premium Student. You'll be charged $71.88 + sales tax per year unless you cancel your subscription.)..How does this work..When will i get charged

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AlyssaPandora
Community Manager
Community Manager

Hey there, @tboyistre34. 👋

Thanks for reaching out about this. 

A member of our support team will reach out to you privately via email to offer further assistance with your subscription. Please keep a look for out their email soon. 📬

We appreciate your patience during this process. 🎧

Alyssa | Community Manager
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