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iOS: Offline music won't play when network connection is lost

Jay13
Local Performer

My downloads used start playing when I was out if range of my cell carrier but lately it has stopped. 

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @Jay13! Welcome to community. 👋

Sorry to hear this is happening. While I don't have any specific troubleshooting steps to provide, I'm happy to pass along your experience to our engineering team for further review and investigation.

Can you let me know the following information:

  • Device & Generation:
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Thanks for the help!

 


Tanner | Community Moderator

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