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iOS: Pandora Mutes Apple Maps Directions

BigScaryQueer
Underground

Whenever I have the Pandora app open my Apple Maps directions go from spoken audio to dings. I have my map set to normal voice audio. I have tried all different volume options, checked the general settings on both apps, and confirmed that Apple Maps is giving spoken audio directions whenever Pandora is closed. Is there a way to fix this? I can’t really listen to Pandora if I need to hear my directions! 

 

mod edit: changed title for clarity

Labels (2)
29 Replies

Mare22
Local Performer

Has this been resolved yet? This issue is so frustrating. 

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AlyssaPandora
Moderator
Moderator

Hey there, @Mare22. 👋

Sorry for any frustration this has caused.

Have you tried adjusting your audio settings for the Maps app on your iOS device?

I would recommend checking your settings first.

  • You can use these steps.
  • Go to Settings > Maps > Navigation & Guidance - from here you can adjust your navigation voice volume.

Let me know how it goes. 🎧

Alyssa | Community Moderator

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shastanair
Local Performer

This issue still persisting for me and it’s September 2021. Are y’all’s engineers going to fix it?

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AlyssaPandora
Moderator
Moderator

Hi there, @shastanair. 👋

Sorry to hear that you're having trouble.

First, I would recommend checking out my post about this here. 

If the issue still persists, please provide the request information to share with our engineering team on your behalf. 

Let me know how it goes. 🎧

Alyssa | Community Moderator

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B-Mobile
Underground

Hello forum I'm having the same issues wanted to request assistance. I've deleted and reinstalled the app ios settings are a little different there isn't a navigation & guidance section but within spoken directions I enabled "directions on radio" but that didn't help to resolve the issue please advise 

IPhone: iPhone 12 Pro Max

Carrier: T-Mobile

iOS Version: 15.1 (beta)

Pandora Version: 2108.1.1

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AlyssaPandora
Moderator
Moderator

Hi there, @B-Mobile. 👋

Thanks for posting about your experience on the newer iOS 15.1 beta. Based on your message, it sounds like your clicking on Settings > Maps > Spoken Directions > "Direction on Radio" (toggled on). 

Are you using CarPlay when this happens? How are you connected in your vehicle?

*Use your mobile device only when conditions allow and as permitted by applicable law.

 
Alyssa | Community Moderator

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B-Mobile
Underground

Hello Alyssa,

Thanks for getting back to me. I'm using CarPlay via a Belkin Lightning Audio Cable when this is happening. I found the "directions on radio" area after reviewing this forum, and looking for the correct setting. Another tidbit, in Apple Maps if I disable audio, and re-enable it: it will give me voice navigation for 1 instance (to tell me of the upcoming step to take) but will go back to no voice nav immediately after 

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TannerPandora
Moderator
Moderator

Hi @B-Mobile

One more thing to check on is actually a setting on Maps when you've started the driving directions. You'll want to enter your directions, and then tap Go. 

When Maps begins dictating directions, you'll see a speaker icon on the right side. When you tap it, a drop down menu will appear that gives you three additional options.

Maps 1.jpg

 

 

 

 

 

You should see a speaker, a speaker with a caution icon, and a speaker with a line through it. You'll want to make sure that the first options is highlighted with the light grey. This should give verbal directions normally. The second icon, with the caution icon, gives limited verbal directions and the last option, has no verbal directions.

Map 2.jpg

 

 

 

 

 

Let me know if that helps. If not, we can pass on your experience to our engineering team to look into. Keep in mind that betas often offer new experience that may not be fully supported yet. 

Thanks!

Tanner | Community Moderator

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B-Mobile
Underground

Hey Tanner, 

Thanks for the info, yes the speaker icon is where I found I can disable/re-enable audio to get voice navigation for only the upcoming step but will stop again afterwards

AlyssaPandora
Moderator
Moderator

Thanks for providing those additional details, @B-Mobile.

We've shared this feedback with the appropriate party on your behalf. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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