iOS: Playback stops

[JC71]

Pandora stops playing on my iPhone 13 after about 45 seconds, have reload app, restarted phone and followed all instructions. But it still repeats the same issue, what’s up?

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @JC71 

Welcome to community!

Did this just start happening recently? Can you tell me if you're using a home, work or cellular network?

In the meantime, I've enabled a trace on your account. Please uninstall and reinstall the app on your iPhone.

To do that*:

1. Hold down the Pandora icon on your Home screen until all the icons start "shaking."
2. Then tap - in the upper left of the Pandora icon, and confirm that you want to Delete app.
3. Then re-install Pandora via the App Store on your device.

*Please note: This may remove your offline content, however as a Pandora Plus listener, you should receive that offline content again automatically.

Once you've reinstalled, try Pandora again and let me know the date, time, including timezone when you run into playback stopping again, and I'll have a closer look.

Thanks for your help!