cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS: Pressing Power Button Causes Skipping

BenjamintEwing
Local Performer

Hey, I just wanted to let those who handle bugs know I’ve been experiencing a bug where pandora will skip several (the number of which changes) songs ahead when I press my IPhone SE power button.

 

mod edit: changed title for clarity

Labels (2)
0 Kudos
1 Reply

AlyssaPandora
Community Manager
Community Manager

Hey there, @BenjamintEwing. 👋

Sorry to hear that you're having trouble with skipping. Thanks for bringing this issue to our attention.

First, I would recommend trying out these steps while I have a trace enabled on your Pandora account: iOS Troubleshooting

++

Device Details:

If the issue persists after running through those steps, could you share more details about your device? I can report this on your behalf. 

Could you tell me more about your device?

  • Device & Generation: iPhone SE
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Have any error messages popped up? If so, what exactly does it say?

Let me know how it goes. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week: New Music: Picks of the Week (04.22.24) 
0 Kudos