@Tlae3 You should still be able to initiate Premium Access sessions by watching an ad when upgraded to Pandora Plus.
However, it sounds like you are unable to get an ad to play when attempting to play songs or albums on demand.
Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
If you are on a computer, are you listening from:
A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?
If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?
Thanks for working with me on this.
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