@KLaw37 I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices If this does not resolve the issue, can you send over a bit more info about your device? Model: Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Does this only happen when connected to bluetooth? If you receive a phone call while not using bluetooth, does the music resume? Have you identified any other patterns or notable information? Let me know what you can find out. ... View more

@Sigli Thanks for providing us with that additional information. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for iOS Devices Let me know how it goes. ... View more

@nickpancione It doesn't look like you've contacted our support team yet. For future reference, to submit a message to our support team, you will need to fill out the contact form on our help page. This being said, I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@Doates57 Nice to see you around the community. Contacting Pandora Support: There are a number of ways you can get in touch with our support team. Check out this thread for more information: How to contact customer service? +++++++++++++++++++++++++ Pandora shuts off on home theater: Could you explain what's happening in more detail? The more information you can provide, the better I can help. What exactly do you mean by Pandora shut off my home theater? What is the make and model of your device (and carrier, if applicable)? Are you using a Bluetooth connection? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. ... View more

@aerro1 It looks like you may have been able to resolve this on your own. I took a look at your Skillet station and don't see Ledger listed in the Station Created From section: Let me know if there's anything else you need assistance with. ... View more

Thanks for following up, @Sigli. Additionally, when this issue occurs:  Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening? Are you listening to a station, album, playlist, or podcast?  Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off? Are you using a Bluetooth connection? Additionally, please provide both your iOS and Pandora app versions: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Thanks for your help! ... View more

@JonathanPineda I moved your post over to this existing thread since it sounds like you are experiencing a similar issue: CarPlay: Playlists + Albums won't load Can you please follow up with the information @TannerPandora requested in his message here? Thanks for working with us on this. ... View more

@latitude26 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

A couple come to mind for me!   Get You (feat. Kali Uchis) by Daniel Caesar Snooze by SZA ... View more

@twoflyfourmysel I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back. ... View more

@FoxHan13 I've escalated this to our curation team for further review. Thanks for escalating! ... View more

No problem, @latitude26. A copy of your latest receipt has now been emailed to you. Hope we continue to see you around the community!  ... View more

@metalmok I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@dgeorgiev2 A copy of your receipt has now been emailed to you. Hope this helps! ... View more

@LisaJ I moved your post over to this existing thread: Still hearing ads with Pandora Plus It looks like you're subscribed to Pandora Plus, not Pandora Premium. However, you're triggering a complimentary session of Premium in order to listen to on-demand content, which is why you're seeing ads. To listen to music without ads, make sure you are listening to one of your collected radio stations vs. trying to play a song or album on demand. Check out the accepted solution to this thread for more information. Hope this helps explain! ... View more

@Hunneybee72 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@Aquamickey11 I've escalated this to our curation team so they can take a closer look at both of those tracks. Thanks for reporting! ... View more

@Aquamickey11 You can report those here on this thread. The next time the censored version of that track plays with the Thumbs Up icon highlighted, can you please send me: a screenshot of the censored track with the Thumbs Up icon highlighted the name of the station you were listening to when the song played the date/time the song played Thanks for the help. ... View more

@Regretsscum I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@cphaenrd Glad to hear things are back up and running again. Enjoy the music! ... View more