About AdamPandora

AdamPandora · ‎03-11-2025

@msdiana0612 I created a new thread for you in the My Collection space to keep things organized. I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎03-11-2025

@Smitty97 Nice to see you around the community. It looks like your account is upgraded through Google Play. Check out this thread for instructions on how to cancel through their service: Manage subscription: Google Play Hope this helps!

AdamPandora · ‎03-11-2025

@Pattywright It looks like your subscription is upgraded through Google Play. For instructions on how to cancel, check out this thread: Manage subscription: Google Play Hope this helps!

AdamPandora · ‎03-10-2025

@scooperco2 Your Pandora account is separate from your Apple account, so changing your password on Pandora will not have any effect on your Apple account. This being said, I do see your account is currently upgraded to Pandora Premium through Apple. To clarify, are you having trouble receiving your subscription? Let me know.

AdamPandora · ‎03-10-2025

@fmstore I have sent the receipt to you once more via email. I recommend checking your junk/spam folder to ensure our messages aren't getting filtered out. If you still aren't seeing it on your end, please contact our support team directly for further assistance here. Thanks for being a part of the community!

AdamPandora · ‎03-10-2025

Thanks for following up with that information, @Krackerbox. I do see those tracks from the album Chattanooga Choo Choo 1975 (Live) by Lynyrd Skynyrd are showing as Unavailable. Although the majority of the songs in our collection will be eligible to be played without restrictions, you may encounter a portion of songs that are unavailable. We are continuously working on increasing the amount of songs which can be played on stations, on-demand, or offline. Our intention is to provide enough music you enjoy to avoid any inconvenience around this. In the meantime, I do see we have alternate versions of some of those tracks in our library (just not those live versions). If you are looking to hear those tracks on your playlist, I recommend removing the ones that are unavailable, and replacing them with the versions we do have in our catalog. I hope this helps explain.

AdamPandora · ‎03-10-2025

@worthirr Thanks for following up. Can you please let me know: The date/time the out of place track(s) played The name(s) of the out of place artist(s) on the station. The title(s) of the out of place track(s) that played. Thanks again!

AdamPandora · ‎03-10-2025

@fmstore Your latest receipt has now been sent to you via email. Hope this helps!

AdamPandora · ‎03-10-2025

@Liquidsource I'm happy to help look into this further, however I will need you to provide me with specific examples. Can you please let me know the names of the stations that are getting added to your collection without you manually adding them on your end? Thanks again for working with me on this.

AdamPandora · ‎03-10-2025

Anxiety by Doechii Rolling "Anxiety' in three, two, one‼️ Sweet Dreams (feat. Miguel) by j-hope & Miguel Singing "Sweet Dreams, j-hope & Miguel team up! Call Me When You Get There Pt. 2 by Elijah Blake & Jordin Sparks A talented duo who set the Table for Two, Elijah Blake & Jordin Sparks are sharing their single "Call Me When You Get There Pt. 2" 🎧 Paper Umbrellas (feat. Parker McCollum) by Tim McGraw Back at the tiki bar, Tim McGraw enlists Parker McCollum for "Paper Umbrellas" 🍻 Laho by Shallipopi Ghẹ gunmwẹn dẹ ọ, "Lahọ" 🙏 Ruby by JENNIE 'Ruby' like JENNIE ❤️‍🔥 Hear her new album! This Side of the Island by Hamilton Leithauser Taking us to 'This Side Of The Island,' Hamilton Leithauser debuts a new album! Return to the Spectrum of Intergalactic Happiness by Zeds Dead With the 'Return to the Spectrum of Intergalactic Happiness,' Zeds Dead gives us all new sounds ☄️ Heaven On My Mind by TobyMac Getting deep with TobyMac, hear all about his new album 'Heaven On My Mind,' as he hosts his Takeover on Today's Christian Hits: The Sickness (25th Anniversary Deluxe Edition) by Disturbed 'The Sickness (25th Anniversary Deluxe Edition),' Disturbed dive into the last 2.5 decades of their sounds, hosting an exclusive Takeover on DECIBEL: BIG 45 by Protoje The "Big 45," hear Protoje's single now! ILY by Kapo & Myke Towers Lots of love, Kapo & Myke Towers team up for "ILY" 🔥 PATTERNS (DELUXE) by Kelsea Ballerini Celebrating the release of 'Patterns (Deluxe),' Kelsea Ballerini debuts a special Takeover on Blue Sky Country 🩵 MAYHEM by Lady Gaga Pure 'MAYHEM,' this is Lady Gagas brand new album 🖤

AdamPandora · ‎03-10-2025

@84yorocker Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this.

AdamPandora · ‎03-10-2025

@Cicimi While this is not currently a feature, I recommend creating a new thread in our Ideas space if you'd like to see the option made available. This will give others around the community a chance to upvote your idea if it's something they are interested in as well. Hope we continue to see you around!

AdamPandora · ‎03-10-2025

@Liquidsource I definitely understand your frustration and am happy to help look into this further. What is the name of the duplicate station that got created? Can you please send me a screenshot of what you're seeing as well? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.

AdamPandora · ‎03-10-2025

@musicby7and5 I've passed this along to our curation team so they can further investigate. Thanks for reporting!

AdamPandora · ‎03-10-2025

@worthirr I'm happy to help look into this further, however I will first need you to follow up with the information I requested in my previous message. Thanks again for working with me on this.

AdamPandora · ‎03-10-2025

@donjohnson I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎03-10-2025

@760 It looks like your account is upgraded through Apple. Check out this thread for instructions on how to change your payment method with Apple: Update billing info - Apple Hope this helps!

AdamPandora · ‎03-10-2025

@Nik135 An activation code isn't needed for your Premium Family plan subscription. As long as your family members are signed into their respective Pandora accounts on their devices, they should be able to accept the Premium Family plan invitations that were emailed to them. Once the invitations are accepted, their accounts will automatically upgrade. I took a look and do see 3 people have already accepted your Premium Family plan subscriptions. They should be good to go to enjoy the benefits of the Premium subscription. If you need additional assistance with this, please contact our support team here. Thanks for being a part of the community!

AdamPandora · ‎03-10-2025

@JC71 I do see you have an open case with our support team regarding this issue. They will be contacting you privately via email again to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎03-10-2025

@joeannwilson123 I'm showing your account is currently upgraded to Pandora Premium through Google Play. As long as your billing information is up to date in Google Play, your subscription will automatically renew through their service on your next renewal date. If you need to update your billing information wtih Google Play, you can find instructions on how to do so here. Hope this helps!

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