@Poverty I moved your post over to this existing thread: Ideas: See What Song Is Coming Up Next On Stations
Make sure to upvote this thread with a ❤️ to express your interest in seeing this option added to the service as well.
Hope we continue to see you around the community!
... View more
@jlkiss3 I moved your post over to this existing thread: Incorrect lyrics
We'd be happy to look into this.
If you have any specific tracks with incorrect lyrics you'd like to report, you can reply back to this thread with the:
name of the track
name of the artist
name of the album
any additional details such as lyrics are incorrect or for another song
Thanks for the help!
... View more
@Abraham88 I'd be happy to help with any questions you have, but I will need additional information to do so.
Can you explain your issue a bit further?
Are you referring to the ads that are supposed to play when you try and initiate a Premium Access session to play music on demand?
Or are you having issues with all ads (even the ones that play on your regular collected radio stations)?
The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.
... View more
@CathleneLake Yes!
Pandora accounts follow the email address, not the device. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts. Hope this helps clarify.
... View more
@parkcityrock I moved your post into this existing thread: Android: Adding Variety on station details page leads to blank screen
Your information has been added to the ticket we have open with the engineers who are investigating this.
Check out the accepted solution to this thread for any updates we provide.
... View more
@ulloaleanet I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
... View more
@alepine If you are experiencing issues with this, please follow up with the information requested in the accepted solution.
Thanks for working with me on this.
... View more
@tmcgrath Nice to see you around the community.
My Thumbs Up playlist is missing:
It looks like you may have accidentally deleted your My Thumbs Up playlist.
I went ahead and restored it to your collection for you.
+++++++++++++++++++++++++
Deleting auto-generated thumbs up playlists for specific stations:
Deleting those auto-generated playlists won't remove the thumbs up ratings you gave on the actual radio stations associated with those playlists.
Hope this helps clarify.
... View more
@NishiCat It looks like your Pandora Premium Family plan has expired, which is why you don't currently have access to your playlists. For more information about that, I'd recommend contacting the primary account holder, or asking them to reach out to us directly. Otherwise, if you'd like to continue receiving the benefits of a subscription, you'll need to upgrade your account to Plus or Premium. Let me know if you have any trouble with this.
... View more
@BiggRedd Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
If you are on a computer, are you listening from:
A Mac or Windows computer?
If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?
Thanks for working with me on this.
... View more
@mik770 I moved your post over to this existing thread: Tracks in playlists replaced with different versions
I'm happy to pass your feedback along to our engineering team.
Please send me:
the name of the playlist this is happening on
the name of the track(s) that have been replaced
a screenshot of what you are seeing on your end
Thanks for working with me on this.
... View more
@dejameser I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
... View more
@kragsdale I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
... View more
@deborah1207 I do see you've submitted a message to our support team through our help page.
Please keep an eye out for their email reply, and they will be happy to further assist.
Thanks for your patience in the meantime!
... View more
@Dromeo0404 I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
... View more
@Harriet1 I see you have a Google Home device connected to your account.
To clarify, does the holiday music play when requesting music through your Google Home device?
Let me know.
... View more
