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Pandora Update: 5/6/2025
Hi everyone,
Thanks for your patience as we worked with DirecTV to resolve the issue causing tracks to skip after a minute or two.
DirecTV has started rolling out a fix to all affected receivers. Since this is a phased release, not all receivers will receive the fix right away. If you don’t see an update yet, please hang tight — it’s on the way.
If you have any questions regarding the update process, please reach out to DirecTV Support.
We appreciate your continued patience as the update reaches all listeners.
Pandora Update: 3/21/2025
Hi all! Thanks for your continued patience. We're working with our partners at DirecTV on a resolution. While we don't have a timeline yet, keep an eye out for future software updates from DirecTV, as that is how this issue will be addressed.
In the meantime, here’s a list of alternative supported devices where you can continue enjoying Pandora.
Pandora Update: 3/19/2025
Hi all! Just a quick update. Our teams have reached out to the DirecTV team for further assistance with songs skipping. Unfortunately, we do not have a timeline, but we appreciate your continued patience!
In the meantime, here’s a list of alternative supported devices where you can continue enjoying Pandora.
Pandora Update: 03/10/2025
Thank you all for posting your experience with DirecTV.
Since there have been no changes to the Pandora app for DirecTV recently our teams are investigating the cause for songs skipping to the next song part way through.
To help in our investigation - if you already haven't - please let us know your:
DirecTV Receiver Model: (Example: Model: Genie HR54/500)
DirecTV software version: (Example: Software version OX1bdd)
You can find your receiver make and model in Settings > Device Management > Info & Test
Thank you for your help and your patience! 🙌
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