Hi @Canary12! Welcome to community! I checked and your account was created on 08/16/2014. Thanks for being a long time listener! 🎶 ... View more

Hi @Kein_Deutscher  Thank you so much for reaching out and for sharing your experience. We’re glad to hear that you’ve been enjoying Modes, it means a lot to know how much this feature adds to your listening experience. I’ve shared your feedback with our engineering team, including your note about the Sonos API update and your experience with their support team. While we don’t have a timeline to share just yet, please know that we truly appreciate your patience and understanding. Thanks again for taking the time to write in and for being such a dedicated listener. ... View more

Hello @DenonUser2020  Thanks for giving that step a try, I appreciate your willingness to continue troubleshooting with us. The process can sometimes take multiple steps, and your efforts to help us narrow things down are very valuable. As mentioned, I’ve already created a ticket and passed this along to our engineering team for further investigation. I’ve also updated them with your latest post and noted the steps you’ve already completed. We’ll be sure to follow up with any updates as soon as we have more information. Thanks again for working through this with us. ... View more

Welcome to Pandora Community, @Natty-Joe! I have a friend in Charleston, beautiful area! And Sabrina Carpenter is definitely in my top favorite artist of 2025. 🎉   ... View more

I'm all about Tate McRae's Sports Car. The beat sounds amazing!                 ... View more

🍂🍂🍂🍂🍂🍂 Piano instrumentals 🎹 Cozy home desk 🖥️ Fall hike 🥾 Scented or non-scented candles 🕯️ Plan and reset 📆 “Play it again!” 🔁 Apple crisp 🥧 September nostalgia 🎵AND Fall discovery finds 🔍 Day trip to the mountains 🏔️ “Wake Me Up When September Ends” by Green Day 💔 AND “September” by Earth, Wind & Fire 🎉 🍂🍂🍂🍂🍂🍂 ... View more

Autumn is one of my favorite times of the year. 🍂               Sweater Weather by The Neighbourhood   Autumn In New York by Billie Holiday               vampire by Olivia Rodrigo     ... View more

Here are a few songs that came to mind.  "Outside" by Mariah Carey             "Love Like This" by Faith Evans               ... View more

Love the 90s and 2000s! This is a great playlist, thanks for sharing, @Junebug1! 🙌 ... View more

I don't have a go to song, @Junebug1, but I do have a go-to artist. I always seem to gravitate towards Mariah Carey. She's someone I've listened to for 30 years.  ... View more

Hi @DenonUser2020  I have not had a chance to further investigate the experience you've reported and have not made any changes other than the ones I mentioned in my first reply.  I completely understand your frustration around this and that you feel that the songs by Forest Frank continue to play whether they are thumbed down or thumbed up. However, I encourage you to keep those tracks in your thumbed down list as this is how Pandora will learn. This will also help to prevent those specifics songs form playing again on this station.    Since you continue to have trouble while using your Denon device, I've gone ahead and created a ticket and passed along your info and experience to our engineering team to further review.  We appreciate your patience in the meantime.  ... View more

Hi @DenonUser2020  When it comes to troubleshooting, I like to take a look at all potential factors from every angle, not just one. While it may seem to be an algorithm issue, steps like signing out and back in can help rule out account or device–related hiccups and helps me narrow down what may be happening as I continue my investigation.  When looking at your account, I see that the Forest Frank songs from your Thumbs Up and Thumbs Down list no longer appear like they do in the screenshots you provided.  Did you remove these tracks from your your end? ... View more

Hi @DenonUser2020  Thanks for confirming the station and your device.  I took a look at your 'for KING & COUNTRY Radio' Station and I do see that there are a few Forest Frank songs that have played.  Since you mentioned having trouble with thumbs while using your Denon device, I'd like you to manually sign out of the Heos app, and then sign back in. This will create a fresh connection with Pandora and your Denon. In the meantime, I've removed the songs by Forest Frank that ended up in your Thumbs Up list, even though this was not intended, Pandora would have gone ahead and used this feedback to provider additional songs by the artist.  While I'm not able to completely prevent an specific artist from playing on a station, I have made a few small changes that I hope will improve your experience with your 'for KING & COUNTRY Radio' Station. After you've logged back into the Heos app, please continue to listen to Pandora as you normally would. If you happen to come across a Forest Frank track again, please try to thumb it down once again. If you continue to run into the same trouble, I would appreciate a quick screenshot of what you're seeing when you thumb down the song. You can attach pictures directly here on community. This is best done on a mobile or web browser, you won't be able to attach pictures through email.  Thanks for your patience and help with this.  ... View more

Hi @Wetherjc3  Thanks for sharing your question about using Pandora without a smartphone. Pandora does require an active internet connection to stream music, so any device you use would need some way to connect to the internet, whether that’s Wi-Fi or cellular data. In general, the Pandora app is designed to run on supported platforms like smartphones, tablets, computers, and certain connected devices (for example, some in-home systems, smart speakers, or in-car integrations). Each of these implementations still relies on either Wi-Fi or mobile data to access your account and stream music. While I can't provide recommendations for specific hardware, the key requirement is that the device must support Pandora’s app or integration and be able to maintain a stable internet connection. You can check out all the ways to listen to Pandora by visiting https://pandora.com/everywhere. I hope this helps in your search for an alternative way to listen.    ... View more

Hi @DenonUser2020  I"m happy to take a closer look for you.  Can you tell me more about your experience: What is the make and model of the device you're using? What is the station name you're having trouble with? Are you using voice commands to play Pandora? Thanks for the help with these details. ... View more

Ahh good to know, @LGNEO. Well that's a bit of a bummer. I'm going to do some testing myself over the weekend with CarPlay. I may need to follow up with you next week for a few extra details. I've also noted your experience to our engineering team for them to continue to review.  Thanks for the help! ... View more

Thanks for the follow up, @catlady903. Interesting that it happens with Shuffle. Out of curiosity, do you have the same experience when playing just one station and asking for the song name? In the meantime, since you've mentioned already trying a few standard steps, and I don't believe any other steps I can offer would be helpful, I've reported your experience to our engineering team for further review. If you notice any changes, feel free to post here.  Thanks for your patience in the meantime! ... View more

Thanks for the follow up, @LGNEO  I'm currently on the Beta iOS 26, and while I haven't used it too much with CarPlay, it seemed to work without issue when I did. Though that is not a stamp of approval, as experiences can differ.  Your experience is definitely an interesting one and I've seen other similar experiences when listening to wireless CarPlay. I'm wondering if there is something with the WiFi + Bluetooth connection that is causing this state.  Do you have the option to connect with a USB cord? I'm curious if you'll have the same experience with the USB cord too. May help to narrow down where the issue starts.  Thanks! ... View more