While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
I wonder if Tech Support can "cut, paste" replacement customers as fast as they are with the "clear data" advice. This is insane. I'm in the same boat and check back daily for a fix. I won't be a customer with 7 more days of this.
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