I need to change my email address but my old email dont work
@Corry4two I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
How can I change en email that is no longer active that is attached to my family account?
@sales To change the email address on a separate account, you will first need to log into that account on either a computer or mobile device.
You can then follow the instructions here to update the email address on the account:
How to update your email address
If you run into any issues, please contact our support team directly for further assistance here.
Hope this helps!