@Evony604 I'm showing Pandora account connected to your Community profile was created today,  5/13/2021. Can you please do me a favor and send me a screenshot of what you are seeing mentioning you created an account in 2010? Thanks for working with me on this. 🤝   ... View more

@Sylarm59  Could you tell me a bit more about what is happening?  If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing?  Thanks for working with me on this. 🤝 ... View more

@meghan5306 I moved your post to this thread since you reported a similar issue: Accidentally started Premium Access session To clarify, it looks like you initiated a free session of Pandora Premium. These free sessions are triggered after watching an advertisement to stream on demand content - no charges will be made as result of this. No further action is needed on your end as your account has already reverted back to your regular service. For more information, check out the   accepted solution   to this thread. Hope this helps!   ... View more

@tom12hours  Scribd customers can select Pandora Plus as a Scribd Perk.  However, this offer is only available to Pandora accounts that are set to our free service. Existing Pandora Plus or Premium subscribers will need to cancel their subscription and wait for their current billing cycle to expire before becoming eligible for this offer.  If you'd like to cancel your current subscription, so that you can upgrade again through Scribd when you've begun to hear ads once more, you will need to follow the instructions on this thread: Manage subscription: Direct Billed Hope this helps! ... View more

Sounds good, @u_liar05. 🤝 We'll keep an eye out for any new messages coming from you.  ... View more

Sounds good, @2053629582. Let us know if you run into any issues when the time comes.  ... View more

@Midgie  I moved your post over to this existing thread:  Content disappears when Premium session ends Content from My Collection disappearing: It looks like your account is currently set up with the free service - the ability to collect and stream content on demand is only an option with Pandora Premium. I had our support team review your account, and they mentioned you enabled a some free sessions of Pandora Premium by interacting with an advertisement - this is what allowed you to hand pick specific artists/tracks/songs and add them to your collection. For a complete explanation on this, check out the accepted solution to this thread. +++++++++++++++++++++++++ Unable to access on-demand content: You may have also hit the limit on Pandora Premium sessions if you are currently unable initiate a new one. There's a natural tension between valuable ad space and the listening experience. Because of that, we're actively testing the length of these sessions to provide the best listening experience for everyone. As a result, the average length and availability of your complimentary session may fluctuate. Due to licensing restrictions, we have to limit the number of Premium Access sessions per person. If you're hitting a limit, it means you've used quite a few of these sessions lately. We're so glad you're enjoying the extra functionality. I know that limits like this can be frustrating, so I'll definitely pass along your feedback. Hope we continue to see you around the community!  ... View more