About AdamPandora

AdamPandora · ‎12-03-2023

MY HOUSE by Beyoncé Our Queen has landed, it's her mothership 🛸💫 🎧 Hear Beyoncé's latest release, “MY HOUSE," right here: The Diary Of Alicia Keys 20 by Alicia Keys Debuting the 20th Anniversary edition of her iconic album, 'The Diary Of Alicia Keys,' Alicia Keys re-releases these gems 🤍 🎧 Start listening here: Run by YoungBoy Never Broke Again Get steppin', YoungBoy Never Broke Again drops "Run" 💨 🎧 Hear it now: TYLA by Tyla South Africa's IT girl. Say her name, say her name...'Tyla' 💫 🎧 Listen to Tyla's brand-new album here: 40x by Tink We'll be listening to this 40x 🔁 🎧 Listen to Tink's new track "40x" here: Before Ebony by Ivory Scott Speaking timelines, Ivory Scott shares his new EP, 'Before Ebony' by hosting the Takeover on Top Shelf 🫡 🎧 Listen now: This Mixtape is Fire TOO by Dillon Francis In case you needed a reminder, 'This Mixtape is Fire TOO' 🔥 🎧 Listen to Dillon Francis' lastest album right here: Everywhere, Everything by Noah Kahan & Gracie Abrams Noah Kahan & Gracie Abrams share "Everywhere, Everything" 💫 🎧 Listen now: Take Me Home, Country Roads by Lana Del Rey Returning to her roots, Lana Del Rey shares "Take Me Home, Country Roads" 🤍 🎧 Hear it now: 3 Feet Tall by Cole Swindell Understanding more about where he came from, Cole Swindell releases "3 Feet Tall" 🚶‍♂️ 🎧 Press play: Mama's Boy by Kranium Real bossman Kranium drops "Mama's Boy" 🔥 🎧 Listen now:

AdamPandora · ‎12-03-2023

@wkenne1436 You can find instructions on how to reset your password here. If you run into any issues, please contact our support team directly for further assistance.

AdamPandora · ‎12-03-2023

Sure thing, @Nakitter. That station has now been added back to your collection. Hope this helps!

AdamPandora · ‎12-03-2023

@Suzeegirl Glad to hear that station returned to your collection. Happy holidays!

AdamPandora · ‎12-03-2023

@lindemlt Thanks for reporting!

AdamPandora · ‎12-03-2023

@onionbarb I moved your post over to this existing thread: Hearing out of place tracks on station I took a look at your Christmas station, and can see the out of place tracks are being pulled from an additional seed that you've added: Felice NavidadCarlos by "Patato" Valdes Here is a screenshot of where I am seeing the additional seeds that you added to your station: You can delete the bad seed by editing your station. To delete that bad seed from a computer: From My Collection, visit your station list. Click on the name of the station you'd like to edit. This will take you directly to the station's "backstage page." Hover the mouse over the station seed you'd like to remove and select Delete. To delete that bad seed from a mobile device: From My Collection, visit your station list. Tap on the name of the station you'd like to edit. This will start your station, so tap the the Thumb icon in the upper right corner of your screen to continue to the station's backstage page. From the station's backstage page, tap on the Edit icon (the small pencil to the left of the play icon) to edit your station, and scroll down to Station Created From. Remove this "bad seed" by tapping the small (X) beside that item. Hope this helps!

AdamPandora · ‎12-03-2023

@Gacparker I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community!

AdamPandora · ‎12-03-2023

@Bbowden78 If you are accessing this Community thread from your mobile device, you can tap on this image in the Reply box to upload an image:

AdamPandora · ‎12-03-2023

@SassySam48 When you're done listening to Pandora, all you need to do is to press Pause and leave the app. It is not necessary to completely quit the app or sign out when you're done listening. When paused, the Pandora app is dormant and will not use your device's CPU or internet data. You can pause Pandora by pressing the Pause button on the Now Playing screen on Pandora. You can also pause from the play controls on your lock screen. Check out the accepted solution for instructions on how you can exit the app as well. Hope this helps!

AdamPandora · ‎12-03-2023

@MOHLovesAlaska Wow! I guess I never thought of why it was shaped that way. 😧

AdamPandora · ‎12-03-2023

@MOHLovesAlaska This has always been one of my favorite threads of yours. Thanks for the encouraging words!

AdamPandora · ‎12-02-2023

@Pinkiguana91 Thanks for following up with that information. I've enabled a trace on your account to help us better understand what's happening. The next time this happens, please make note of the date and time, and reply back to this thread to let us know. We appreciate you working with us on this.

AdamPandora · ‎12-02-2023

@Roanokebarry It sounds like you still may be experiencing issues with this. We'd like to gather some additional details from you so that we can report your feedback to our engineering team. The next time your station plays an out of place track, please give it a thumbs down and write us back with the following: The name of the station you were listening to: The date/time the out of place track(s) played The name(s) of the out of place artist(s) on the station. The title(s) of the out of place track(s) that played. Were you able to give the out of place track(s) a Thumbs down? Were you listening using a Pandora Mode like Crowd Faves, Discovery or Deep Cuts? Also if possible, please grab a screenshot of the out of place track that plays, and send that in a reply to this message. Thanks so much for continuing to work with us on this.

AdamPandora · ‎12-02-2023

@MOHLovesAlaska My favorite time of the year! Thanks for putting this playlist together - I'm definitely going to be adding this to my collection. ☃️🎄

AdamPandora · ‎12-02-2023

@tommywimmer Thanks for reporting this!

AdamPandora · ‎12-02-2023

@Suzeegirl I'm showing that playlist is still in your collection: If you aren't seeing it on your end, I recommend signing out of Pandora on your device, and then signing back in using the email address associated with your upgraded account. Let me know how it goes.

AdamPandora · ‎12-02-2023

@hypoxic Please check out @TannerPandora's message above and confirm with us your exact experience. We'd like to clarify if audio is actually playing from your device and you can hear sound, or if you are only noticing that the notification player is opening (with no sound playing on your device). Thanks for working with us on this.

AdamPandora · ‎12-02-2023

@nashvillechetti I understand your frustration. If you'd prefer not to invest any more time, we totally understand. Random items dropped into your playlist with no way to delete them: If you'd like to work on this a bit more, I'd be happy to help troubleshoot or answer any questions you may have. Could you tell me more about what's happening? Would it be possible to send me screenshots of some examples of items that were added to your playlist that you are unable to delete? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Canceling your subscription: If you'd still prefer to cancel your subscription, you can find instructions on how to do so here: Manage subscription: Direct Billed Let me know what you decide. We're here to help!

AdamPandora · ‎12-02-2023

I merged your post into this existing thread: Total music played If you go to your Community profile page you should see it at the top of the page. Check out @ErickPandora 's post above more for info. Hope this helps!

AdamPandora · ‎12-02-2023

@Danno5 I don't actually see any Sony TV devices associated with your Pandora account. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

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