@dan_tuhy I moved your post over to this existing thread: Your [X] Soundtracks don't update anymore Personalized soundtracks (e.g. Your Focus Soundtrack, Our Soundtrack) are no longer a feature. While personalized soundtracks you've already engaged with will no longer update, they'll remain available to you. We recommend taking a look at the For You page in the app for newly curated playlists and other content we hope you'll enjoy. ... View more

@dblattpa Thanks for following up with those details If this ends up happening again, please let me know before deleting the duplicate so that I can take a closer look from my end. ... View more

@Emmanemanemm I've escalated this to our curation team so they can further investigate. Thanks for reporting! ... View more

@kdonmoyer I moved your post over to this existing thread: Ads: Wrong City Check out the accepted solution to this thread for instructions on how you can resolve this. You likely need to update the zip code we have on file for your account. Hope this helps! ... View more

@Staceyk72102 I moved your post over to this existing thread: Android: Stops When Screen Locked or App Backgrounded When updating the OS on Android devices, the battery optimization on all apps may be automatically turned back on by default. This can cause performance issues or interfere with playback when the Pandora app is in the background. Please try the following steps to see if they help: Open your device Settings Tap Apps Scroll down to find Pandora Select Battery On the Battery page tap Unrestricted. Let me know how it goes. ... View more

Thanks for reporting this, @FrostLab. ... View more

@dblattpa What is the name of the duplicate station that got created? Can you please send me a screenshot of what you're seeing as well? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this. ... View more

@Reactor12 To clarify, are explicit tracks that you have previously given a Thumbs Up to now playing again but censored? If so, the next time the censored version of that track plays with the Thumbs Up icon highlighted, can you please grab a screenshot and send that in a reply to this message? Thanks for working with me on this. 🤝 ... View more

@judyhuang85 If you'd like to review your Thumbs in greater detail, you can find them in each stations backstage page. Check out the accepted solution to this thread for instructions on how to do this here: Where to find Thumbs Up ratings Hope this helps! ... View more

@Chattyif52ify I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back. ... View more

I agree, @colemanofcourse - this was a lot harder than I thought it would be. 😅 1. The Motto (feat. Lil Wayne) by Drake 2. The Way (feat. Chance the Rapper) by Kehlani 3. The Fog by Rexx Life Raj 4. The Field (feat. Bino Rideaux & Young Dolph) by Nipsey Hussle 5. The Other Side by Dom Kennedy 6. The Climb by Miley Cyrus 7. The London (feat. J. Cole & Travis Scott) by Young Thug 8. The Christmas Song (Merry Christmas To You) (Remastered) by Nat King Cole (Holiday) - is it Christmas yet?! 🎄 ... View more

@DrDawn I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details. Thanks for your patience in the meantime! ... View more

@jlnicholl What is the make and model of the device you are using? Also if you are able to send me a screenshot of what you see after clicking on the three dots, that would be very helpful in confirming what is happening. Thanks again. ... View more

@Glorick Can you please try signing out of your device, and then signing back in to see if that resolves the issue? If your stations are still missing, can you please let me know the names of some of your stations that are missing? Thanks for working with me on this. ... View more

@fosgate3 Thanks for sending that over. I want to try and secure your account on my end to see if it resolves this issue. I've removed all of the device associations from your account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously. For now, I suggest that you sign into Pandora and change your password to something entirely new one more time. To update your password, visit the Pandora website. Then, click the icon (initial or picture) in the top right corner of the page and select Settings. From there, you can change all your registration information. Make sure to save your changes when you're done. Hope this helps. Let me know how it goes. ... View more

@Andreeb6 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@meganmary1223 Sorry for any trouble listening to Pandora in your vehicle. Could you provide the following information so I can investigate? What is the make, model and year of your vehicle? If you have an aftermarket stereo, what is the make and model of that device? What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)? How is your smartphone connected to your car? You mentioned you are connecting via bluetooth, however you also mentioned you are using CarPlay. To clarify, do you connect to CarPlay via bluetooth, or through a USB? Have you experienced this issue only when in the car, or also when listening on your phone outside the car? Can you send us a picture of the error message you're seeing? Let me know and I'll be happy to follow up. Use your mobile device only when conditions allow and as permitted by applicable law. ... View more

@xraytek03 Sorry for any trouble listening to Pandora in your vehicle. Could you provide the following information so I can investigate? What is the make, model and year of your vehicle? If you have an aftermarket stereo, what is the make and model of that device? What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)? How is your smartphone connected to your car? (Bluetooth, USB, Aux) Is your vehicle equipped with Android Auto or Apple CarPlay? Have you experienced this issue only when in the car, or also when listening on your phone outside the car? Can you send us a picture of the error message you are seeing? Let me know and I'll be happy to follow up. Use your mobile device only when conditions allow and as permitted by applicable law. ... View more

@nowr2go Sorry for any trouble listening to Pandora in your vehicle. Could you provide the following information so I can investigate? What is the make, model and year of your vehicle?: Mazda 3 2015 If you have an aftermarket stereo, what is the make and model of that device? What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)? How is your smartphone connected to your car? (Bluetooth, USB, Aux) Is your vehicle equipped with Android Auto or Apple CarPlay? Have you experienced this issue only when in the car, or also when listening on your phone outside the car? Can you send us a picture of the error message your'e seeing? Let me know and I'll be happy to follow up. Use your mobile device only when conditions allow and as permitted by applicable law. ... View more

@Averyisfun What is the name of their new single? Let me know. ... View more