Thanks for confirming that with me, @mcP. I have escalated your feedback to our curation team so they can further investigate. Thanks again for reporting this!  ... View more

Hey @Nick_Torres, It looks like you have been in contact with someone from our AMP team. If you have any additional questions, make sure to reply back directly to that email, and they will be happy to further assist.  ... View more

@Flygon I moved your post over to this existing thread: Unable to connect to Facebook account I do see you have already been in contact with our support team via Twitter. Make sure to follow up with the information they requested, and they will be happy to look into this further with you.  ... View more

@reecon Nice to see you around the Community. 👋🏽 I took a look at your account, and it appears you've deleted every station from your collection other than Thumbprint Radio. In order for Thumbprint Radio to work, you will need to create a few more stations and give each of them some thumbs up. Once you've given enough thumb feedback (try giving at least 3 or 4 thumbs up on each station), you should be able to play Thumbprint Radio the following day. Also, the stations will need to be created from tracks or artists that are not Holiday, Children's, or Comedy, as these tracks tend not to mix as smoothly with other thumbed up tracks from all your stations. Hope this helps!  ... View more

@LojaRich Thanks for following up. Our support team has set a trace on your account to see if they can get a better understanding of what is happening. A screen recording as you suggested or even the screenshot would work fine as well. When you have the chance, please try and reproduce this issue, and then take either a screen-recording or screenshot of the next track that plays with the Thumbs Down already highlighted. Thanks so much for your help with this.  ... View more