AdamPandora
Community Manager
Created | Tier | Playlists | Stations | Thumbs | Music hours | Podcast hours |
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0/0/0 | undefined | 0 | 0 | 0 | 0 | 0 |
@marrerosmisfit Your feedback has been passed along to our curation team for further review.
Thank you for reporting!
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@corywells41 I moved your post over to this existing thread: Thumbprint Radio
You can add Thumbprint Radio to your stations by searching for it or by visiting the Pandora website.
Hope this helps!
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@Oneofmany3 I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
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@Lacey2023 Since you are requesting a receipt be sent to a different email address than the one your account is registered under,
I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
In the future, you can submit these type of requests through our help page here.
Thanks for your patience in the meantime!
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Thanks for following up, @RJ_theBassist.
I've passed your feedback along to our curation team so they can further investigate.
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@laydeebuggzaj I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
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@RJ_theBassist I was able to track down this album:
Sometime Ago by Enrique Ibarguren Trio
To clarify, are the titles of these tracks incorrect?:
Let me know.
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@Olivianjosh What are some of your favorite songs by this artist?
In the meantime, I'll post a link to his artist page in case anyone wants to check him out:
E.i. the King
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@csquintal Done!
I've gone ahead and updated this for you: https://www.pandora.com/profile/Christine-Q
Hope this helps!
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@sonorancc I moved your post over to this existing thread: Direct billed - Copy of Invoices/Receipts
A copy of your receipt has now been emailed to you.
Hope this helps!
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Thanks for sending that over, @futwice.
I've passed this along to our curation team so they can further investigate.
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@futwice It looks like you linked us to a station.
Can you please find the specific track you are reporting, and send a link to that track here?
Thanks for the help!
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@Ayisha Glad to hear things are back up and running again.
If this continues to be an issue down the line, please make sure to reach back out to us and let us know.
Thanks for listening!
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@Sirak I moved your post over to this existing thread: How to edit playlist
Check out the accepted solution to this thread for instructions on how to edit a playlist.
Hope this helps!
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@katedixonster I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps: Firefox Troubleshooting
If that does not resolve the issue, can you please confirm with me if you are:
using a work or school computer
on your home WiFi or work/school WiFi?
using an Adblocker
using a VPN
Thanks again for working with me on this.
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@katedixonster To clarify does this happen after every ad plays?
If this happens again, can you please make note of the date/time, as well as the name of the station you were listening to?
I'd like to confirm if it's the same ad that is causing the issue you reported today (11/19/24, about 11:18 am (Eastern)).
Thanks for working with me on this.
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@zips1990 I moved your post into the Music + Podcasts space.
Thanks for sharing your music - I'll make sure to check it out today!
If you have any new releases you'd like to share in the future, check out this thread in the Pandora for Creators Community: Artist: Sharing New Release
Hope we continue to see you around!
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I'll have to check this album out when I have the chance, @CandiMason8.
Posting a link to the album in case others want to give it a listen:
Planet Zero (Explicit) by Shinedown
Thanks for sharing!
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Thanks for sharing, @SFHBAL.
I'm not familiar, but I'll make sure to check the song out.
Posting here in case anyone else wants to take a listen: VOODOO BABY by Bal
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