@caldella Thanks for sending that over. I've gone ahead and created a ticket with our engineering team so they can help look into this further. Keep an eye on this thread, and I will provide you with an update when I receive more information from them. Thanks for your patience in the meantime! ... View more

I'm happy to look into this, @caldella. Can you please send me a screenshot of the error message you are seeing? Thanks for working with me on this. 🤝 ... View more

@runkeller I moved your post over to this existing thread:  Music Suggestions Feel free to reply to this thread with any specific song or album recommendations by this artist, and we'll be happy to pass that feedback along to the team who manages our collection. ... View more

Thanks for following up, @Joss1607. I moved your post to the Android space. I recommend running through the following troubleshooting steps: Troubleshooting for Android Devices If this does not resolve the issue, I'd like to report your feedback to our engineering team. Can you send over a bit more info about your device? Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: If you can open Pandora, go to   Profile,   then select   Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Let me know what you can find out. ... View more

@Mythman80- Yes - the screenshot I sent over is what I see when accessing your My Thumbs Up playlist from the web. If you have a laptop or computer, would it be possible to try accessing your account on that device to see if you are able to fully load your My Thumbs Up playlist there? In the meantime, definitely keep track of any tracks you give a Thumbs Up to today, as well as what station they were given a Thumbs Up on. if they don't appear on your My Thumbs Up playlist after giving those Thumbs up ratings, please make sure to reply back to this thread and let me know. Thanks again! ... View more

You've come to the perfect place, @dakotalindsey32. 😎 Feel free to check out our Introduce Yourself thread - this is a place where others around the Community have shared a little bit about themselves (feel free to do the same). You can find my intro here. Hope we continue to see you around some more!  ... View more

That is correct, @Sunbather1969. Definitely reach back out to me if you continue to run into issues with this. ... View more

@Mythman80- The issue with tracks missing from your My Thumbs Up playlist was related to the initial thread you reported this on. While a majority of the tracks on your playlist should have been restored, it is possible that any new Thumbs Up ratings you gave within the last week or so will still be missing. This being said, I do see the first three tracks you mentioned are showing on your My Thumbs Up playlist: Regarding the other two tracks you mentioned (as well as any others that are missing),  you'll need to give them another thumb up or re-add them manually to your playlist. If you give those tracks a Thumbs Up today, or in the future and they still do not appear on your My Thumbs Up playlist, please reach back out and let us know. We apologize for any inconvenience around this. ... View more

@Sunbather1969  You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. However, you won't be able to listen to that same Pandora account on multiple devices at the same time. As long as you aren't attempting to stream your account on your phone, car, and boat at the same time, that message shouldn't appear. This being said, let's go ahead and run through some steps to rule out any possibility of an unwanted user on your account. I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously. If you haven't already, you will also need to change your password in order to fully secure your account. Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access. Next check the Inbox associated with that email address in order to continue through the password reset process. If you don't see the message in your Inbox, please check your Spam or Junk folder. Hope this helps! ... View more

@Ccuthbert Nice to see you around the Community. You can only be signed into one account at a time on each device. If you have a second account that you'd like to access on one of your devices, you will first need to sign out of the account that is already logged in. You can then sign into the second account you'd like to use instead. Hope this helps clarify.  ... View more

@Joss1607  Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Does that error message appear on every station you attempt to play, or only some stations? If only some stations, what are the names of them? Can you provide me with a screenshot of the error message you're seeing? Thanks for working with me on this. 🤝 ... View more

@scQue814 Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! ... View more

@Risapower  I moved your post over to this existing thread:  Shuffle doesn't play songs from all selected stations I've added your feedback to the ticket we have open with the engineers who are working on this issue. Thanks for your patience in the meantime! ... View more