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Getting the "someone else is listening error" after upgrading

kldavis49
Local Performer

I just signed up today for Pandora Premium and tonight I'm getting notices someone else is listening on the account?!!  Please help this stop!

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@kldavis49 It sounds like someone else may have been accessing your account. This can happen if you remain signed into your Pandora account on a public computer or someone else's device, or if your device was sold, lost or stolen.

To help protect your account, I recommend resetting your password and signing out of all of devices. 

For instructions on how to complete this, check out this thread: How to sign out of all devices

Let me know if you run into any issues.


Adam | Community Moderator
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AdamPandora
Community Manager
Community Manager

@kldavis49 It sounds like someone else may have been accessing your account. This can happen if you remain signed into your Pandora account on a public computer or someone else's device, or if your device was sold, lost or stolen.

To help protect your account, I recommend resetting your password and signing out of all of devices. 

For instructions on how to complete this, check out this thread: How to sign out of all devices

Let me know if you run into any issues.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
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