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How to delete an old account

alexigomez115
Local Performer

To delete the old account and have the new account only

Moderator Edit: Edited title for clarity

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AdamPandora
Moderator
Moderator

@alexigomez115 If you'd like to delete an old account, you can do so from your mobile device by going to your Station List, tapping the menu icon and opening Settings > Account Delete Account.

You can also delete the old account from a computer using the following steps:

  1. Click the icon (initial or picture) in the top right corner of the page.
  2. Visit Settings and then Account.
  3. Click Delete Pandora Account at the bottom right corner of the page.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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AdamPandora
Moderator
Moderator

@alexigomez115 If you'd like to delete an old account, you can do so from your mobile device by going to your Station List, tapping the menu icon and opening Settings > Account Delete Account.

You can also delete the old account from a computer using the following steps:

  1. Click the icon (initial or picture) in the top right corner of the page.
  2. Visit Settings and then Account.
  3. Click Delete Pandora Account at the bottom right corner of the page.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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alexigomez115
Local Performer

To create a new account from Pandora

To delete the old account from Pandora

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AdamPandora
Moderator
Moderator

@alexigomez115 It looks like you were already able to create a new account - it is the one that is currently associated with your Pandora Community profile.

To clarify, were you looking to simply update your old account with your new email address, rather than starting over with this new account?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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