I can’t login

[Drifty]

I no longer have the email address that I used when I signed up with Pandora. I have forgotten my password and I’m unable to login at all. I see according to my credit card that I am paid up through September but I would really like to get this resolved if possible.

I have created a new free account thinking that’s going to help but it’s not. I am writing from that account not the old one that I have paid up. 

Thank you very much!

[AlyssaPandora · Accepted solution]

Hi, @Drifty. 👋

Sorry to hear that you've had some trouble. I do see that you were able to get this addressed by one of our support agents via email. If you need further assistance, don't hesitate to reach out. 

Thanks so much for visiting the Pandora Community!