Hey, @CrashCat. 👋 We have an internal ticket with our engineers for this issue. Could you share more details so I can provide this info to them? Model: Carrier: Android version (Settings > About Phone): Appreciate your help with this. 🎧 ... View more

Thank you, @Bradvenderman. I've passed this along to our engineering team. ++ @ljcozad04 Thanks for your feedback about this. I understand your frustration with this issue. I do see that you contacted our User Support team via email in October 2020.  I created a new internal ticket for this issue. Could you take a look at my post here and send over your device info? Let me know, and appreciate your help with this. 🎧 ... View more

Hi there, @r-willis. 👋 Thanks for posting about this. Something to keep in mind is we don't alter music equalization on Pandora from how it appears on the original releases, unlike terrestrial radio, which compresses the entire broadcast.  As a result, some songs sound louder than others. However, we do use the Replay Gain technique that encodes a fixed volume adjustment into the mp3/mp4 header so that the actual player (web browser, phone or device) can adjust volume just as the track begins playing.  If there are vast differences, it could also be due to different instrumentation or arrangements causing different apparent levels of volume where the actual decibel levels are the same. ++ Could you share a bit more about what you're experiencing? Is this a new issue or has this happened for bit? Also, does this also happen when you stream your tunes from the Pandora Desktop App for Windows 10? Or, does this only occur when you connect to your Sonos device? Lastly, are you using the Sonos controller app? Let me know. 🎧 ... View more

Thanks for sharing your playlist, @akimberly42! 👍 I was able to find it here:     ... View more

Hi there, @DogAdvocate. 👋 Nice to see you around! My name is Alyssa, and I'm one of the moderators. Welcome to the Pandora Community!   In addition to what @mohempstead, you can also check out this helpful page about how to get started on the community. Feel free to introduce yourself to other Pandora Community members by posting in this thread: Introduce Yourself You can find my introduction here. Check out the Playlist Swap to discover new tunes posted by other community members. There are also support sections where you can post, if you need assistance.  Hope this helps you get started. Happy to answer any additional questions you may have, just tag me in your post using @AlyssaPandora  🎧 ... View more

Pandora Update (03/04/2021):   Thanks so much for your screenshots, feedback, and device details.   We know that many of you enjoy this feature. In the meantime, any updates that we receive from our engineering team about this issue will be posted on this thread.  We appreciate your patience during this process.  🛠 ... View more

Hi there, @armandhammer. 👋 Nice to see you around the community space. To prevent your stations from becoming too repetitive, we periodically refresh your offline stations based on your online listening habits and the Thumb feedback you give. Each offline station that is downloaded will provide approximately 3 hours of music for you to enjoy. Since you have Premium, it may be helpful to download additional stations, playlists, and albums to keep the music going while you're offline.   If you'd like to see an increase of tunes per offline station, I would recommend creating a feature suggestion here. I'm sure other listeners would be interested in this option as well.   While listening offline, it's important to continue giving feedback in the form of Thumbs Up or Thumbs Down. The next time you connect to Pandora through Wi-Fi or a mobile network, we will use that info to personalize and replace the offline tracks with new ones. I hope this information helps clarify. 🎧   ... View more

Hey there, @davewilliams839. 👋 I've gone ahead and enabled a trace on your Pandora account just in case we need to report this over to our engineering team. In the meantime, I would recommend running through some standard troubleshooting for your iOS device while I have the trace enabled. You can find those steps here.  ++ If you continue to have trouble with casting, could you share more info about your device? Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? What other device(s) are you casting to?  Let me know how it goes. 🎧 ... View more

Hi there, @armandhammer. 👋 Nice to see you around the community. Modes aren't currently a feature of offline stations. If you'd like to see this option for your offline tunes, feel free to upvote this existing feature request by clicking on the 💙 icon next to the title: Modes with Offline Stations  First, your offline station may be a bit different than when listening normally online. Pandora is transitioning away from operating solely under statutory licensing and moving toward special agreements (direct licensing) with record labels and music publishers. The majority of our tracks in our catalogue are now covered under these direct deal agreements; however, some tracks, such as those that would normally play on your station, still fall under the statutory licenses and cannot be played offline. We are actively working on directly licensing the remainder of our collection so that we can provide all songs offline, but until then certain tracks will not be available. That's why your station might seem different. In the meantime, if you'd prefer to have other offline stations available to you, try listening to those other stations more (ones that are currently not on your Offline Station list). For now, listeners cannot manually add, delete, or swap out which stations will be available in their Offline Listening, so we periodically refresh the stations that are available offline based on your listening habits. I hope this helps to explain. 🎧 ... View more