Hey there, @Khaldore. 👋 Thanks for reporting this. I have shared your experience / feedback with our engineering team regarding those two podcasts. We appreciate your patience while they work on this. 🎧 ... View more

@Joss1607 Thanks so much for sharing those details.  I will share this information with our engineering team so they can investigate. 🎧 ... View more

Hi there, @MHatter469. 👋 Thanks so much for posting about this. I moved your post over to the iOS board to keep the community space organized. Could you share an example of an artist that shouldn't be in your top artist list on your profile? Is it possible that someone else could be listening to your account on a shared device? Are you able to send over a screenshot of what you're seeing in your profile? To take a screenshot on an iPhone 8 (or earlier) or an iPad or iPod touch: Press and hold the lock button (the button on the top right side) and the home button (the circular button on the bottom of your device) at the same time. To take a screenshot on an iPhone X or later: Press and hold the lock button (the button on the right side) and the volume up button (on the left side) at the same time. In iOS 13, a thumbnail of your screenshot appears in the lower-left corner of your device. Tap the thumbnail to add drawings and text with Markup, or swipe left on the thumbnail to dismiss it. To find the screenshot you just took, go to Photos > Albums and tap Screenshots. Send this photo as an attachment to your response. Let me know, and I can follow up with you. 🎧 ... View more

Hi, @L0sd0ble. 👋 Looks like you've already been in touch with a member of our User Support team via email to help with this.  If you continue to have trouble with this, please let me know. 🎧 ... View more

Thanks for sharing, @jmyers81. 🎧 ... View more

Happy Leo Season! 🦁 ... View more

Hi there, @runkeller. 👋 Nice to see you around the community space. I moved your post over to this existing thread: Music Suggestions I do believe we have some of Astræa's music on Pandora. You can find it here. Let me know if that is the right person, if not, I can request this from our curation team on your behalf. 🎧 ... View more

Hi, @Youngerama. 👋 Thanks for posting about this. I'd like to share this feedback with our engineering team. Would you mind providing the requested details below? What iPhone model do you have? Pandora App Version on your iPhone (Go to Pandora > Profile tab > Settings gear & scroll to the bottom of the screen): Apple Watch Version (Open the Watch app on your phone and go to General > About> Version) : How are you connected when this happens (WiFi, cellular data)? Any other notable patterns?  Thanks for your help with this. 🎧 ... View more

Hi there, @Jenn27. 👋 Thumbprint Radio works differently from normal stations based on artists, composers, or songs.  Could you share a bit more about what you're experiencing? Which station are you having trouble with?  Are you currently in a mode?  If you're able to send over a screenshot of exactly what you're seeing, this would be helpful so that I can take a look for you. To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured. To access your screenshots, go to the Gallery and look in the Screenshots folder. Send this photo as an attachment to your response. Thanks for your help with this. 🎧 ... View more

Hey there, @Justdab. 👋 Nice to see you around the community space. When Pandora is paused, it will use minimal data and battery, and the Android system will automatically close apps as it needs. You can exit the app by navigating to the Recent Apps menu, finding the Pandora app and then swiping it away.  You can also find out more information about closing apps on Android devices in Find, Open & Close Apps on Android  Hope this helps! 🎧 ... View more

Hi there, @DianeJ. 👋 There is a log out option within your settings. You should be able to sign out of your Pandora account from your   Settings. Tap the Profile icon in the Pandora app, select the   Settings   gear in the top right corner and scroll down to tap the   Sign Out   button. I hope this helps. Let me know how it goes. 🎧 ... View more

Hi there, @Althor007. 👋 Nice to see you around the community space. It sounds like you're referring to the smaller Pandora One Desktop App. We no longer support this app.  You can find out more information about our newest desktop apps here: Pandora Desktop App for Windows + MAC Computers We currently have an existing feature request for a compact player option   here. To upvote this existing suggestion, click on the 💙 icon next to the title of the request. Hope this information helps clarify. 🎧 ... View more

Thanks for clarifying, @hunter2. There may be a block for this on your computer.  Some anti-virus software like Kaspersky can have anti-banner settings enabled that behave similarly to ad blockers. If you're using Kaspersky software, identify the version you have installed and follow their instructions on how to disable that feature:  Kaspersky Internet Security 2019 Kaspersky Internet Security 2017 Kaspersky Total Security 15 It also sounds like you're using a Chrome web browser to stream Pandora, you can also try running through these steps to see if it helps: Chrome Troubleshooting ... View more