@Dizzy49 Thanks for your reply, and sorry to hear that happened. At this time, there isn't a way to automatically download songs, albums, or content. You would need to manually download the content you'd like to have for offline mode. You will need to make sure to download your offline content prior to leaving our service area. Android users must also manually set the Pandora app to offline mode before leaving. Another thing to note,  your offline collection will be removed if you uninstall or sign out of the Pandora app, or if you are unable to re-establish a connection with Pandora via a Wi-Fi or mobile network within 30 days. In order to refresh your offline content, a connection needs to be re-established to sync with our system. Have you experienced any offline issues with your new device? ++ I think that is a great idea, to have the ability to download your entire My Collection for offline listening. I would enjoy having that functionality too. I don't think we have a feature request for this right now. I would recommend creating one here.  ... View more

Hey there, @leoo. 👋 Thanks so much for sharing those details, and sorry for the continued trouble. I moved your post over to a separate thread as this includes your Apple Watch device as well. Have you received any error messages when this happens?  In the meantime, I'm reporting this over to our engineering team so that they can start looking into this. 🎧 ... View more

Hey there, @MelindaSB. 👋 To keep the community space organized, I moved your post over to this existing thread: Pauses When Switching to Another Tab on Chrome We have received mentions of this issue. I would recommend making sure that you're using an updated version of Chrome. Let's try running through these steps here. Feel free to keep me updated on your progress. 🎧 ... View more

Hey there, @Dizzy49. 👋 Sorry for any confusion regarding offline downloads. I completely understand where you're coming from. Offline downloads are device specific and live within the Pandora app. This means if you purchase a new phone, you’ll need to re-download your offline content. If you’re outside of our app, or you’re accessing Pandora from our website or another type of device, you won’t be able to view those downloads. This also means you'll need to download content for offline listening on your new device.  Downloading your Tunes: As a Pandora Premium subscriber, if you'd like to download content for offline listening, you can  tap the icon with the arrow pointing downward . This can be found on station, album and playlist pages, or, to download a track, tap the three dots on the Now Playing screen. Keep in mind, this button will only appear for eligible tracks. If you change your mind during any point of the downloading process, simply  tap the download button again , and we'll stop and delete any downloaded content. If you lose connection while downloading, we'll save your spot with your partially downloaded playlists, albums and stations. The next time you gain a signal, we'll attempt to complete the download process for you. Your three most popular stations (along with Thumbprint Radio) will automatically download for you to access in Offline Mode. If you have not yet added Thumbprint Radio, please let me know. ++ In the meantime, you may be interested in upvoting this existing feature request:  Downloading to SD Card To upvote a feature request, click on the ❤️ icon next to the title of the request. To create your own feature request, feel free to make one here. For more information about how feature requests work on the Pandora Community, feel free to check out this helpful infographic: "How do requests become features?" I hope this information is helpful. 🎧   ... View more

Hey there, @LucidDaDreamGod. 👋 Thanks so much for posting on the Pandora Community! I've escalated your issue to our AMP / Artist Support team for further assistance. Please keep a look out for their email soon. 📬 ... View more

Hey there, @georgeb07. 👋 You can sort the shuffle after sorting your stations. The sorting selection carries over to your Shuffle. To choose how your stations are sorted, go to the very top of your station list. Select either  Recent   or  A - Z. Once you've chosen how you'd like your stations sorted, you can edit your Shuffle and it will be reflective of how your stations are sorted. For example, if you sort your stations from A-Z, your Shuffle will be sorted from A-Z when you go to edit your Shuffle selections. I hope this information is helpful. 🎧 ... View more

Hey there, @oliviaann1906. 👋 Sorry for the continued trouble. To keep the community space organized, I moved your post over to the Desktop forum.  I would recommend disconnecting / reconnecting your JBL bluetooth speaker device. On your Mac, click the Bluetooth status icon    in the menu bar.  Choose Open Bluetooth Preferences. Click the "X" next to your JBL speaker. Then, reconnect the JBL speaker after removing it - this should refresh the bluetooth connection. On your Mac, choose Apple menu   > System Preferences, then click Bluetooth. Select the JBL speaker device in the list, then click Connect. ++ If you still have trouble, could you share more information about how you're listening? Are you using a web browser? Which one? Or, are you using the Pandora desktop app? Let me know. 🎧 ... View more

Such an inspiring human. An icon.  ❤️ ... View more