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I need my pandora

lavernefearring
Local Performer

I need my pandora 

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1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

@lavernefearring I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

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5 Replies

AdamPandora
Community Manager
Community Manager

@lavernefearring I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

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uncleb0ss1
Local Performer

I can't seem to log on due to the fact it keeps telling me my birthday is wrong-I know what month and year I was born-the date also

Moderator Edit: Format

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AdamPandora
Community Manager
Community Manager

@uncleb0ss1 It sounds like you are on the account-creation screen rather than the regular sign in page.

Try signing in here instead. 

Let me know if this helps.

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Domingo2
Local Performer

I need my help with my pandora my telephone number 

 

mod edit: removed phone number

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AlyssaPandora
Community Manager
Community Manager

Hey, @Domingo2. 👋

Sorry to hear that you're having trouble with your Pandora. At this time, we don't offer phone support. 

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

++

Could you share a bit more about what you're experiencing?

The more details you provide, the better equipped we'll be to help. 

Let us know how we can be of assistance. 🎧

Alyssa | Community Manager
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