No confirmation screen on password resets

[Magnus0u812]

How come when I do a password reset (5th try now) I don't get a confirmation screen indicating my password has been changed?

[AdamPandora]

@Magnus0u812 To clarify, are you having trouble accessing your account after receiving the password reset email?

Let me know.

[Magnus0u812]

I have tried unsuccessfully over 6 times to reset my password for computer
access. No luck and I'm considering moving to another music service. Your
customer support is lacking and no way to contact a live person. I'm in the
CS business and this is a big deal for me.

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Best Regards,

D. Scott Mattson

Moderator Edit: Removed Personal Info

[AdamPandora]

@Magnus0u812 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!