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No confirmation screen on password resets

Magnus0u812
Local Performer

How come when I do a password reset (5th try now) I don't get a confirmation screen indicating my password has been changed?

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3 Replies

AdamPandora
Moderator
Moderator

@Magnus0u812 To clarify, are you having trouble accessing your account after receiving the password reset email?

Let me know.

Adam | Community Moderator

Let's share music in the Playlist Swap

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Magnus0u812
Local Performer

I have tried unsuccessfully over 6 times to reset my password for computer
access. No luck and I'm considering moving to another music service. Your
customer support is lacking and no way to contact a live person. I'm in the
CS business and this is a big deal for me.

--

Best Regards,

D. Scott Mattson

Moderator Edit: Removed Personal Info

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AdamPandora
Moderator
Moderator

@Magnus0u812 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap