Pandora doesn’t work

[Marty2]

My pandora is not working and I don’t know why. My subscription is PAID so what else could be wrong??

[AdamPandora]

@Marty2 Could you tell me a bit more about what is happening?

What exactly isn't working?

Also, are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Is there an error message? If so, what does it say?
4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.