Password isn't accepted when upgrading

[MRufty]

signed up for upgrade but password will not work to verify account

 I have reset it several times but still not working.

I do not want to be charged for something that will not let me use it.  

This has been a pain and has taken entirely to long.

Moderator Edit: Edited title for clarity

[AdamPandora]

@MRufty I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!