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I am trying to log others out of my account and I cannot figure it out. I keep trying the solution posted but there’s no options for me to sign others out. I’ve changed my password and it didn’t give me the option to sign others out.
Also, I can’t figure out how to get rid of the songs that are thumbs upped. Someone completely butchered my account.
Pandora update (07/09/22):
If you're receiving a "Someone else is listening message" or would like to log out of all devices, you can now do this from a computer.
To reset your password & remove devices:
To only remove devices:
If you don't have access to a computer or require further assistance, let us know!
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)
@Rieama87 Nice to see you around the Community.
Removing devices from your account:
I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have. You'll need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.
I recommend changing your password to something new and not easily guessed.
Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.
For future reference, you can also log out of all devices from your end using a computer:
*Keep in mind that it may take some time before the change will reflect on your other devices.
+++++++++++++++++++++++++
Editing your Thumb ratings:
Check out the accepted solution to this thread for instructions on how you can edit your Thumb ratings: How to edit thumb ratings
Hope this helps!
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)
Pandora update (07/09/22):
If you're receiving a "Someone else is listening message" or would like to log out of all devices, you can now do this from a computer.
To reset your password & remove devices:
To only remove devices:
If you don't have access to a computer or require further assistance, let us know!
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)
Is there anyone still doing this support? My ex won't get off my account I need help lol
@Wheredoeubankat If you're receiving a "Someone else is listening message" or would like to log out of all devices, you can now do this from a computer.
To reset your password & remove devices:
To only remove devices:
If you don't have access to a computer or require further assistance, let us know.
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)
How do I get other devices logged out of my account? I do not have access to a computer it this time.
@Cassyg06 I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.
You will now need to change your password to something new as well.
Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.
Let me know if you continue to run into issues with this.
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)
I keep seeing stations that are not mine and hearing message someone else is listening to my pandora. I have signed out many times over past few months and changed my password and it still keeps happening
What can I do because it is annoying for a service that I am paying for?
@Mo1974 I moved your post over to this existing thread: Sign out of all devices
If you're receiving a "Someone else is listening message" or would like to log out of all devices, you can now do this from a computer.
Check out the accepted solution to this thread for instructions on how to do this.
If you don't have access to a computer or require further assistance, let us know!
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)
Log out all devices on my account please
Or am I able to do this from a web browser on ipad?
@Bonsells I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.
You will now need to change your password to something new as well.
Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.
Let me know if you continue to run into issues with this.
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)
I don't have computer access and I need all other devices removed from my account. Please help me with this ASAP to avoid un
@segovia38 I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.
You will now need to change your password to something new as well.
Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.
Let me know if you continue to run into issues with this.
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)
I'm having this problem. There is no one else that know of. I'm on the $5 plan. I'm still getting ads and this "someone else..." message. I may have more than one account. I've opened a new account, new email attempting to resolve this. I need some help cleaning this up. Is there some way I can work through this with US based human telephone support, if not I'll have to cancel my paid subscription.
@bg___ If you are receiving the message, "Your Pandora Account is currently playing on another device," or "Someone else is listening," then more than one device is streaming from your account at the same time.
While your Pandora account can be logged into as many devices as you like, they can't be playing at the same time. Regardless of your subscription level, the revenue from one Pandora account only covers the cost of one stream from one device. As long as you press pause on one device before you listen to Pandora on another, you should be fine.
If you believe this error message is popping up due to an unauthorized user and if you have access to a computer, you can take some steps to help protect your account by resetting your password and logging out of all other devices.
From a computer:
If you do not have access to a computer or require further assistance, please contact our support team.
Hope this information is helpful!
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)
Log out every one out of my account please!!!!
Hi @Vallerioooo
I moved your post over to this existing thread: Sign out of all devices
If you would like to remove all of your devices, you can now do that on your own through a computer.
Check out the accepted solution to this thread for instructions on how to do this.
If you don't have access to a computer or require further assistance, let us know!
Keep seeings songs I’m not playing on my account. I’ve changed password.
I’ve changed password and tried logging off all devices with no luck. How do I have the account to myself! Or get rid of them.
@Tr2222 I moved your post over to this existing thread: Sign out of all devices
If you would like to remove all of your devices, you can now do that on your own through a computer.
Check out the accepted solution to this thread for instructions on how to do this.
If you don't have access to a computer or require further assistance, let us know!
>>Check out: The Listener Lounge: June 2024
>>Visit New Music: Picks of the Week (08.26.24)