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Someone else is listening

brandyentrekin
Local Performer

I am continually get the message someone else is listening. I have reset my password,  logged out, updated app, and signed back in. Still receiving message. I am concerned that someone is hacking. Is there anyway to sign out of all devices?

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Accepted Solutions

AdamPandora
Community Manager
Community Manager

@brandyentrekin I'm happy to help with this.

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

Moving forward, I suggest that you sign into Pandora and change your password once more to something entirely new (and hard to guess).

To change your password on a mobile device:

  1. Go to the Profile tab in the bottom navigation bar.
  2. Then tap on the Settings gear in the top right corner and select Account.

From there you will be able to change all your registration information (including your password).

Make sure to hit Save when you're done. When asked for your password to save the changes, be sure to enter the reset password from this email and select OK. Only then will your new password take effect.

For future reference, check out the accepted solution to this thread for instructions on how to sign your account out of all devices.

Thanks for being a part of the community!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)

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AdamPandora
Community Manager
Community Manager

@brandyentrekin I'm happy to help with this.

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

Moving forward, I suggest that you sign into Pandora and change your password once more to something entirely new (and hard to guess).

To change your password on a mobile device:

  1. Go to the Profile tab in the bottom navigation bar.
  2. Then tap on the Settings gear in the top right corner and select Account.

From there you will be able to change all your registration information (including your password).

Make sure to hit Save when you're done. When asked for your password to save the changes, be sure to enter the reset password from this email and select OK. Only then will your new password take effect.

For future reference, check out the accepted solution to this thread for instructions on how to sign your account out of all devices.

Thanks for being a part of the community!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)
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