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Unable to reset password

Cgawler
Local Performer

I have been signed out of my account and can’t get back in and it won’t let me reset password

I need help getting my account open. Won’t take my password or let me reset it

Moderator Edit: Edited title for clarity

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24 Replies

AdamPandora
Community Manager
Community Manager

@Krunchybrain I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
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Cgawler
Local Performer
That is not me!!
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AdamPandora
Community Manager
Community Manager

@Cgawler Please check out @TannerPandora's message above if you believe your Pandora account has been accessed by an unauthorized user.

Let me know if you run into any issues.

Alternatively, you can contact our support team here if you'd prefer to receive assistance privately via email.


Adam | Community Moderator
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ianel76
Local Performer

The issue is I am not able to "log in" because I forgot my password. Please submit ticket for me. Thanks.

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AdamPandora
Community Manager
Community Manager

@ianel76 Check out this thread for instructions on how to reset your password: How to reset your password

In the meantime, I have also created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience!

 


Adam | Community Moderator
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New music alert! Picks of the Week (4.24.25)
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